---
title: "Managed learning services"
ocid: "ocds-b5fd17-fa79a277-fb6e-4113-8769-f58f779aa588"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fa79a277-fb6e-4113-8769-f58f779aa588"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fa79a277-fb6e-4113-8769-f58f779aa588.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fa79a277-fb6e-4113-8769-f58f779aa588.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2022-10-27"
---

# Managed learning services

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-fa79a277-fb6e-4113-8769-f58f779aa588

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## Summary

The procurement process for the "Managed learning services" tender was initiated by NHS England. The contract, valued at £18,000,000 GBP, falls under the "E-learning services" category and "Staff development services" sub-category. The tender was awarded through a selective procurement method with a procurement stage ending on November 1, 2021. The contract period is from November 3, 2021, to November 3, 2023, with the delivery address in Leeds, England, postcode LS2 7UE.

This tender for "Managed learning services" provides opportunities for businesses in the e-learning and staff development sectors. Companies offering professional training courses, online learning platforms, and staff development solutions would be well-suited to compete. The contract, awarded to Capita IB Solutions Limited, aims to streamline processes and reduce costs for the provision of high-quality learning services to support the development of NHS staff.

## Notice

The Supplier shall provide a free to access secure web based public learning portal, hosting a catalogue of courses in a broad range of subject areas, which are regularly refreshed, can be used either off the shelf or customised and either sourced in-house or via subcontracting arrangements. The services (subject to the agreement of corresponding work orders) will include but shall not be limited to; * Accredited professional qualifications * Professional and off the shelf courses * Open, closed and public courses * Online courses (including eLearning and interactive peer learning and facilitated online sessions) * Access to learning resources e.g. webinars, online lectures, learning apps, Moocs, hacks The Supplier shall provide access to a dynamic pool of best in class suppliers and trainers from its own internal resource pool and through subcontracting arrangements and matching to Contracting Authorities exact requirements. The services (subject to the agreement of corresponding work orders) will include but shall not be limited to; * Engaging with the market to create a dynamic and agile supply chain through subcontracting arrangements * Supply chain vetting and selection (financial, capability, stability, quality assurance etc.) * Managing the gateway spend approvals process * Reviewing the requirements specification to ensure fitness for purpose * Running the external procurement process The Supplier shall deliver customer focused, end-to-end, scalable administration and learner support solutions that are designed to ensure the highest quality user experience whilst streamlining processes and reducing costs. The services (subject to the agreement of corresponding work orders) will include but shall not be limited to; * Online booking and registration process * Planning and schedule management * confirmations, joining instructions, transfers, cancellations and amendments * Delegate management, pre-course administration and communications * Logistical planning and coordination of trainers and learners * Location sourcing * Inventory management, course materials printing and distribution * Catalogue course management * Evaluation and quality assurance of all aspects of a course or product * Invoice payments and consolidated invoicing * Learning administration service desk, telephone and online assistance helpdesk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bd005226-6fe6-4336-9c82-2c3272e1a75d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Oct 2022 |
| Submission deadline | 1 Nov 2021 |
| Future notice date | Not specified |
| Award date | 2 Nov 2021 |
| Contract period | 3 Nov 2021 - 3 Nov 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £18,000,000 |
| Lots value | Not specified |
| Awards value | £18,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Additional buyers | ATAMIS LTD |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | CAPITA IB SOLUTIONS; KNOWLEDGEPOOL (CAPITA LEARNING |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services

### Codes

- 79633000 - Staff development services
- 80420000 - E-learning services

## Release History

- 27 Oct 2022 at 11:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bd005226-6fe6-4336-9c82-2c3272e1a75d
- 27 Oct 2022 at 11:20 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/35c5ab55-67b9-4204-aeb7-70a9b74f905c
- 14 Oct 2022 at 12:24 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/35c5ab55-67b9-4204-aeb7-70a9b74f905c
- 11 Jan 2022 at 12:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/35c5ab55-67b9-4204-aeb7-70a9b74f905c
- 1 Dec 2021 at 14:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6c6116cb-c428-4a57-a373-8712f009433c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bd005226-6fe6-4336-9c82-2c3272e1a75d
  27th October 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/35c5ab55-67b9-4204-aeb7-70a9b74f905c
  27th October 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/6c6116cb-c428-4a57-a373-8712f009433c
  1st December 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000H7Xe/whYno_vuxQAw_uTZZpB86lYYhKfQrmYYe1bXGhyflMQ
  RM3822 2021 Template Call Off Contract for NHSEI marked for redaction v2_Redacted
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/efe1ce1f-2b81-413f-86f8-6b848d84784e
  Redacted Contract
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/64f3c5c9-4bda-4a1b-bd29-9ddc65bdeb39
  RM3822 2021 Template Call Off Contract for NHSEI marked for redaction v2_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fa79a277-fb6e-4113-8769-f58f779aa588. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fa79a277-fb6e-4113-8769-f58f779aa588.json.