---
title: "Service Now IT Service Management Professional Fulfiller User x 50 plus ServiceNow Impact"
ocid: "ocds-b5fd17-fa8c168c-a567-41de-bf96-3d0fffdbb985"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fa8c168c-a567-41de-bf96-3d0fffdbb985"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fa8c168c-a567-41de-bf96-3d0fffdbb985.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fa8c168c-a567-41de-bf96-3d0fffdbb985.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE UNIVERSITY OF BIRMINGHAM"
published: "2024-02-29"
---

# Service Now IT Service Management Professional Fulfiller User x 50 plus ServiceNow Impact

Buyer: THE UNIVERSITY OF BIRMINGHAM  
Current stage: Award  
OCID: ocds-b5fd17-fa8c168c-a567-41de-bf96-3d0fffdbb985

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fa8c168c-a567-41de-bf96-3d0fffdbb985)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fa8c168c-a567-41de-bf96-3d0fffdbb985.json)

## Summary

The University of Birmingham has recently completed the procurement of Service Now IT Service Management Professional Fulfiller User x 50 plus ServiceNow Impact software package and information systems. This procurement process involved a selective procurement method, calling off from a framework agreement. The contract period for this service, valued at £39,822.3 GBP, will run from 29th November 2023 to 31st July 2025. The tender was awarded on 24th November 2023, and the tender period ended on 27th June 2023, with the service delivery address located in B15 2TT, England.

This tender presents opportunities for SMEs in the services sector to participate in renewing the Licensing fee for ServiceNow platform used widely by The University of Birmingham. Businesses with expertise in software package and information systems may find this opportunity well-suited for growth. The University of Birmingham is the contracting authority seeking to collaborate with suppliers, such as ServiceNow UK Limited, concerning this procurement process. This tender emphasizes the importance of service quality and strategic alignment with the university's IT service management requirements.

## Notice

Renewal of Licensing fee for ServiceNow platform used widely by the University.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f6f06298-37d1-475f-a245-83eec388a634 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Feb 2024 |
| Submission deadline | 27 Jun 2023 |
| Future notice date | Not specified |
| Award date | 13 Jul 2022 |
| Contract period | 29 Nov 2023 - 31 Jul 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £39,822 |
| Lots value | Not specified |
| Awards value | £960,214 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE UNIVERSITY OF BIRMINGHAM |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B15 2TT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Edgbaston |
| Westminster constituency | Birmingham Edgbaston |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERVICENOW |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 Feb 2024 at 11:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f6f06298-37d1-475f-a245-83eec388a634
- 11 Oct 2023 at 16:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/904da91b-a90c-4b6a-ad41-ad5fca298520

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f6f06298-37d1-475f-a245-83eec388a634
  29th February 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/904da91b-a90c-4b6a-ad41-ad5fca298520
  11th October 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fa8c168c-a567-41de-bf96-3d0fffdbb985. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fa8c168c-a567-41de-bf96-3d0fffdbb985.json.