---
title: "Systems and IT services - support and maintenance"
ocid: "ocds-b5fd17-fada90f9-ea11-4006-ba77-8187d5fe171b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fada90f9-ea11-4006-ba77-8187d5fe171b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fada90f9-ea11-4006-ba77-8187d5fe171b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fada90f9-ea11-4006-ba77-8187d5fe171b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK DEBT MANAGEMENT OFFICE"
published: "2024-11-14"
---

# Systems and IT services - support and maintenance

Buyer: UK DEBT MANAGEMENT OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-fada90f9-ea11-4006-ba77-8187d5fe171b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fada90f9-ea11-4006-ba77-8187d5fe171b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fada90f9-ea11-4006-ba77-8187d5fe171b.json)

## Summary

The UK Debt Management Office has awarded a contract titled "Systems and IT services - support and maintenance" under the CCS G-Cloud 13 framework agreement. This contract falls within the software support services industry category. The services will be provided in London, United Kingdom, with the procurement stage listed as "Award". The procurement method used was selective, specifically a call-off from a framework agreement. The tender period concluded on 30th August 2024, with the contract starting on 1st April 2025 and ending on 31st March 2027. The total value of the contract is £65,955 GBP.

This tender presents significant opportunities for growth, particularly for SMEs like the awarded supplier, INCIPER LIMITED. Businesses specialising in IT support and maintenance services, especially those capable of offering comprehensive software support, would find this contract valuable. By engaging in such public procurement opportunities, businesses can enhance their portfolio, gain credibility, and secure steady revenue over multiple years. The selective procurement method ensures a competitive environment, providing fair opportunities for qualified businesses to demonstrate their capabilities.

## Notice

Systems and IT services - support and maintenance - contract awarded via CCS G-Cloud 13 RM1557.13 Lot 3 Cloud support services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/13e7ce3f-e56a-49f0-8da0-b87d82c179e2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Nov 2024 |
| Submission deadline | 30 Aug 2024 |
| Future notice date | Not specified |
| Award date | 6 Oct 2024 |
| Contract period | 31 Mar 2025 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £65,955 |
| Lots value | Not specified |
| Awards value | £65,955 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK DEBT MANAGEMENT OFFICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3R 7AG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Billingsgate |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INCIPER |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 14 Nov 2024 at 16:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/13e7ce3f-e56a-49f0-8da0-b87d82c179e2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/13e7ce3f-e56a-49f0-8da0-b87d82c179e2
  14th November 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fada90f9-ea11-4006-ba77-8187d5fe171b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fada90f9-ea11-4006-ba77-8187d5fe171b.json.