---
title: "TOPdesk Cloud Software"
ocid: "ocds-b5fd17-fae7f963-963a-4348-82d3-81dfef65cf00"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fae7f963-963a-4348-82d3-81dfef65cf00"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fae7f963-963a-4348-82d3-81dfef65cf00.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fae7f963-963a-4348-82d3-81dfef65cf00.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NURSING AND MIDWIFERY COUNCIL"
published: "2026-10-14"
---

# TOPdesk Cloud Software

Buyer: NURSING AND MIDWIFERY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-fae7f963-963a-4348-82d3-81dfef65cf00

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## Summary

The Nursing and Midwifery Council procured cloud-based TOPdesk Engaged service-management software for its London operation. The package includes 100 licensed agents and Microsoft Endpoint Manager for 100 users, supporting the council’s IT service and endpoint-management needs. The work is software and related IT services (CPV 72000000). The buyer is the Nursing and Midwifery Council, based at Portland Place in London, and the software is associated with that London location.

The procurement is complete and the contract was awarded to TOPdesk UK Ltd. The award date was 12 October 2026. The contract runs from 1 November 2026 to 31 October 2029, comprising an initial 24-month term and an optional 12-month extension. The awarded value is £116,596.80. The procurement used a selective call-off from a framework agreement. The estimated value range was £77,731.20 to £116,596.80. The submission deadline was 10 June 2026. The opportunity was identified as suitable for small and medium-sized enterprises. No separate evaluation criteria or lot structure are stated.

This award shows demand from the Nursing and Midwifery Council for a managed cloud service-desk platform paired with endpoint-management software, with capacity for 100 agents and 100 managed devices. Suppliers positioning for a comparable requirement should be able to supply and support TOPdesk Engaged and Microsoft Endpoint Manager, configure the products for an organisational service desk, and provide a reliable cloud-based service over a multi-year term. Evidence of delivering software licensing and implementation or support for a public-sector organisation would strengthen a competitor’s case. The selected supplier is itself an SME, and the procurement was considered suitable for SMEs, indicating that a smaller specialist provider can compete through the framework call-off route.

## Notice

TOPdesk Engaged package (100 licensed agents) and Microsoft Endpoint Manager (100) for an initial 24-month term, with one optional 12-month extension

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/62f17f46-7b39-43cf-874e-63140c10970e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 12 Oct 2026 |
| Contract period | 1 Nov 2026 - 31 Oct 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £116,596 |
| Lots value | Not specified |
| Awards value | £116,596 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NURSING AND MIDWIFERY COUNCIL |
| Locality | LONDON |
| Postcode area | West London |
| Postcode | W1B 1PZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOPDESK UK LIMITED |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 14 Oct 2026 at 09:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/62f17f46-7b39-43cf-874e-63140c10970e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/62f17f46-7b39-43cf-874e-63140c10970e
  14th October 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fae7f963-963a-4348-82d3-81dfef65cf00. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fae7f963-963a-4348-82d3-81dfef65cf00.json.