---
title: "GB-Kings Lynn: Out of Hours Homelessness Advice Service"
ocid: "ocds-b5fd17-faf21dbe-ea84-4850-a9ab-e91b9c812176"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-faf21dbe-ea84-4850-a9ab-e91b9c812176"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-faf21dbe-ea84-4850-a9ab-e91b9c812176.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-faf21dbe-ea84-4850-a9ab-e91b9c812176.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BOROUGH COUNCIL OF KING'S LYNN & WEST NORFOLK"
published: "2024-04-18"
---

# GB-Kings Lynn: Out of Hours Homelessness Advice Service

Buyer: BOROUGH COUNCIL OF KING'S LYNN & WEST NORFOLK  
Current stage: Award  
OCID: ocds-b5fd17-faf21dbe-ea84-4850-a9ab-e91b9c812176

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-faf21dbe-ea84-4850-a9ab-e91b9c812176)  
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## Summary

The Borough Council of King's Lynn and West Norfolk has awarded a contract for the provision of an out-of-hours homelessness advice service. The procurement stage was an open procedure, with a total contract value of £45,964.80 in GBP. The contract period runs from April 1, 2024, to March 31, 2027, in the East of England region.

This tender presents opportunities for small or medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in call centre services and housing services. Businesses interested in delivering creative out-of-hours services via telephone are well-suited to compete for this contract, facilitated by the Borough Council of King's Lynn & West Norfolk in the services category.

## Notice

The Borough Council of Kings Lynn and West Norfolk intends to let a contract for the provision of an out-of-hours homelessness advice service in the borough. We anticipate that this service would be provided primarily by telephone, but we are open to creative ideas as to how this service could be delivered. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f711135e-9319-4fdd-b41e-3c53183a0b87 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Apr 2024 |
| Submission deadline | 23 Jan 2024 |
| Future notice date | Not specified |
| Award date | 23 Jan 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £45,964 |
| Lots value | Not specified |
| Awards value | £45,964 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BOROUGH COUNCIL OF KING'S LYNN & WEST NORFOLK |
| Locality | KING'S LYNN |
| Post town | Peterborough |
| Postcode | PE30 1EX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH52 North and West Norfolk |
| Local authority | King's Lynn and West Norfolk |
| Electoral ward | St. Margaret's with St. Nicholas |
| Westminster constituency | North West Norfolk |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NORSE GROUP |

## CPV Codes

### Divisions

- 70 - Real estate services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 70333000 - Housing services
- 79512000 - Call centre

## Release History

- 18 Apr 2024 at 10:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f711135e-9319-4fdd-b41e-3c53183a0b87

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f711135e-9319-4fdd-b41e-3c53183a0b87
  18th April 2024 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=856430985
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-faf21dbe-ea84-4850-a9ab-e91b9c812176. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-faf21dbe-ea84-4850-a9ab-e91b9c812176.json.