---
title: "Mediation and Neutral Evaluation Services"
ocid: "ocds-b5fd17-faf47f1e-d20a-430d-a3a2-d0e1afe5b693"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-faf47f1e-d20a-430d-a3a2-d0e1afe5b693"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-faf47f1e-d20a-430d-a3a2-d0e1afe5b693.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-faf47f1e-d20a-430d-a3a2-d0e1afe5b693.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS RESOLUTION"
published: "2025-08-29"
---

# Mediation and Neutral Evaluation Services

Buyer: NHS RESOLUTION  
Current stage: Award  
OCID: ocds-b5fd17-faf47f1e-d20a-430d-a3a2-d0e1afe5b693

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## Summary

The public procurement process for "Mediation and Neutral Evaluation Services" has been awarded by NHS Resolution, situated at 10 South Colonnade, London. This contract, part of the legal advisory and information services industry (CPV: 79140000), aims to provide mediation services for resolving disputes including personal injury, clinical negligence, and legal costs. The procurement process was conducted via an open procedure, above threshold, and the contract is valued at £12,300,000. The tendering stage concluded on 14th February 2025, with the contract period commencing on 1st August 2025 and extending until 31st July 2029. NHS Resolution, known for its role in managing claims against the NHS, spearheaded the procurement, focusing on delivering critical services within the United Kingdom.

This procurement presents significant opportunities for businesses involved in legal mediation and arbitration services, particularly SMEs, as the requirements align with the expertise offered by specialists in dispute resolution. By collaborating with NHS Resolution, firms can strengthen their portfolio within a vital public sector domain. Companies like Trust Mediation Ltd, Global Mediation Ltd, and CEDR Services, who have successfully secured the contract, illustrate the demand for experienced operators in legal advisory services sector. Hence, businesses with a strong foothold in providing specialised mediation services, and those willing to navigate complex legal disputes, stand to benefit greatly from engaging in similar future tenders.

## Notice

These are the following services below; a. Mediation service for the resolution of disputes arising from personal injury and clinical negligence incidents and/or claims (Lot 1); b. a mediation service for the resolution of disputes arising from claims for legal costs (Lot 2) (award details to follow); and c. a neutral evaluation service for the resolution of disputes arising from personal injury and clinical negligence incidents and/or claims, including legal costs disputes (Lot 3)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/746f57f2-ba59-48a4-a773-26b493174313 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Aug 2025 |
| Submission deadline | 14 Feb 2025 |
| Future notice date | Not specified |
| Award date | 31 Jul 2025 |
| Contract period | 31 Jul 2025 - 31 Jul 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,300,000 |
| Lots value | Not specified |
| Awards value | £12,300,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS RESOLUTION |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | CEDR SERVICES; GLOBAL MEDIATION; TRUST MEDIATION |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79140000 - Legal advisory and information services

## Release History

- 29 Aug 2025 at 17:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/746f57f2-ba59-48a4-a773-26b493174313

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/746f57f2-ba59-48a4-a773-26b493174313
  29th August 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-faf47f1e-d20a-430d-a3a2-d0e1afe5b693. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-faf47f1e-d20a-430d-a3a2-d0e1afe5b693.json.