--- title: "Responsive Repairs and Voids" ocid: "ocds-b5fd17-fb29c10c-1594-4e96-aa77-d7ade8c7eaf4" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb29c10c-1594-4e96-aa77-d7ade8c7eaf4" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fb29c10c-1594-4e96-aa77-d7ade8c7eaf4.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-fb29c10c-1594-4e96-aa77-d7ade8c7eaf4.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LONGHURST GROUP LIMITED" published: "2021-05-28" --- # Responsive Repairs and Voids Buyer: LONGHURST GROUP LIMITED Current stage: Tender OCID: ocds-b5fd17-fb29c10c-1594-4e96-aa77-d7ade8c7eaf4 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb29c10c-1594-4e96-aa77-d7ade8c7eaf4) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fb29c10c-1594-4e96-aa77-d7ade8c7eaf4.json) ## Summary The Longhurst Group Limited is seeking tenders for the project titled "Responsive Repairs and Voids," aimed at providing repair and maintenance services across its properties in the United Kingdom. This tender falls under the works category, with a total value of approximately £247.77 million over the contract period from April 1, 2022, to March 31, 2027. The procurement process is currently at the Tender stage, with a submission deadline set for June 29, 2021. The bid requirements are divided into geographical lots encompassing the East Midlands, West Midlands, and East of England, focusing primarily on responsive repairs and voids services for over 20,000 properties. This tender offers a substantial opportunity for businesses specialising in responsive repairs and maintenance services, particularly those with a history of operational excellence and customer satisfaction. Companies involved in additional services such as electrical testing, fire safety works, and general contracting may also find synergistic opportunities as the contract has the potential for expansion. The selection process will be competitive, and firms demonstrating expertise in alignment with Longhurst Group’s strategic focus on addressing housing challenges and enhancing customer care are encouraged to apply. ## Notice Longhurst Group invites tenders from suitably experienced organisations who can demonstrate knowledge, skill and innovation in delivering responsive repairs and voids services to our general needs, leasehold, care and support and office stock in relation to current and future properties. Works will be delivered under a TPC 2005 (as amended) for a maximum of 10 years: which will run for an initial period of 5 years with the option to extend by up to a further 5 years. Customer care excellence and high customer satisfaction is at the heart of our repair service. The successful implementation of ICT is one of the key drivers for the successful delivery of the Responsive Repairs and Void service with the continued development of systems through the life of the contract. Our requirement is split into geographical Lots as detailed below; Lot 1 - East Region Lot 2 - South Region Lot 3 - West Region Longhurst Group are looking to let a long term partnership contract covering responsive repairs and voids over its 3 geographical regions and 20,000+ properties. The scope is broken into 3 areas for all Lots: 1. Core scope - Responsive Repairs and Voids - PS13M per annum a. The core scope of the contract is strictly for the delivery of repairs and voids (core scope) - customers are at the heart of everything the Group does and as such the Group are looking for partners who can deliver operational and customer service excellence. The contract will be let on this basis and these works will form the only exclusive works from day 1 of the contract. 2. Additional scope - Electrical Testing and Repairs, Asbestos Testing & Remedials, Fire Safety Works, Legionella Testing & Remedials, Kitchens and Bathrooms - PS5M per annum - this scope will be tested with bidders during dialogue in order to understand the benefit of potentially including from contract year 2 onwards. 3. Further opportunities - to understand possible opportunities for widening and/or deepening the scope of the contract from contract year 3 - PS5M per annum. a. Longhurst Group have implemented ambitious strategies to address the key challenges of our time in this sector - housing crisis, decarbonisation, social inequality and the environment. As a result, we are actively looking for our key strategic partners to help the implementation of these strategies and would potentially consider widening the breadth and depth of relationships with our partners during the course of the contract based on the right conditions. Please note that points 2 and 3 above are not guaranteed or exclusive and will not form the scope of the contract to be awarded for day 1. Longhurst Group are keen to understand the potential opportunity of widening and deepening the scope but it is incumbent on bidders to robustly demonstrate the rationale linked to the four strategy areas. TUPE is applicable to this tender and there is likely to be employees transferring from existing service provider(s). ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a9426723-47a9-4986-ae3c-6ea47dc6992f | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Works | | Procurement method | Selective | | Procurement method details | Competitive dialog | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 28 May 2021 | | Submission deadline | 29 Jun 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2022 - 31 Mar 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £247,770,638 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONGHURST GROUP LIMITED | | Locality | BOSTON | | Post town | Peterborough | | Postcode | PE21 7TQ | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF3 Lincolnshire | | ITL 3 | TLF30 Lincolnshire CC | | Local authority | Boston | | Electoral ward | Wyberton | | Westminster constituency | Boston and Skegness | | Delivery location | TLF East Midlands (England), TLG West Midlands (England) | ## CPV Codes ### Divisions - 50 - Repair and maintenance services ### Codes - 50000000 - Repair and maintenance services ## Release History - 28 May 2021 at 14:50 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a9426723-47a9-4986-ae3c-6ea47dc6992f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/a9426723-47a9-4986-ae3c-6ea47dc6992f 28th May 2021 - Opportunity notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=f7dbc31f-abbc-eb11-810c-005056b64545 Advert ## Notice URLs - https://www.longhurst-group.org.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb29c10c-1594-4e96-aa77-d7ade8c7eaf4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fb29c10c-1594-4e96-aa77-d7ade8c7eaf4.json.