---
title: "Repairs, Diagnostic and Reporting Tool"
ocid: "ocds-b5fd17-fb51d3be-c272-4a3f-81d9-cfc0195978b5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb51d3be-c272-4a3f-81d9-cfc0195978b5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fb51d3be-c272-4a3f-81d9-cfc0195978b5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fb51d3be-c272-4a3f-81d9-cfc0195978b5.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "WEST LANCASHIRE BOROUGH COUNCIL"
published: "2024-04-04"
---

# Repairs, Diagnostic and Reporting Tool

Buyer: WEST LANCASHIRE BOROUGH COUNCIL  
Current stage: Planning  
OCID: ocds-b5fd17-fb51d3be-c272-4a3f-81d9-cfc0195978b5

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## Summary

The West Lancashire Borough Council is planning a procurement process for a project titled "Repairs, Diagnostic and Reporting Tool" in the software package and information systems industry category, located in Ormskirk, United Kingdom. The procurement stage is currently in the planning phase, and the engagement end date is set for 4th July 2024.

This tender presents an opportunity for small and medium-sized enterprises (SMEs) that specialize in software packages and information systems. Businesses with expertise in providing repairs reporting and diagnostic tools would be well-suited to compete for this opportunity. The Council is seeking a system that helps diagnose repair problems, raise job orders, and provides an easy solution for tenants to report repairs online. Interested suppliers should be prepared to demonstrate their products during a 1-hour Teams meeting on 9th May 2024.

## Notice

This is an RFI process. West Lancashire Borough Council ("The Council") is requesting a demonstration from potential providers of a repairs reporting and diagnostic system. The information will only be used to better inform future specifications. West Lancashire Borough Council has approximately 6000 homes. Residents can report repairs required to their home in person at one of our customer service points, online via our website, or over the phone to our customer service team. The Council is looking for a system that helps non-technical and experienced technical staff to diagnose repair problems and raise job orders. The system should find an easy way to find Schedule of Rates items and add them to a schedule of works. The Council is also looking for an easy solution for tenants to report repairs online. The Council is looking for companies to demonstrate their products during a 1-hour Teams meeting on 9th May 2024.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5e57cb04-9ff4-4165-a0ee-7e234018e7b5 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2024 |
| Submission deadline | Not specified |
| Future notice date | 4 Jul 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST LANCASHIRE BOROUGH COUNCIL |
| Locality | ORMSKIRK |
| Post town | Liverpool |
| Postcode | L39 2SA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD47 Chorley and West Lancashire |
| Local authority | West Lancashire |
| Electoral ward | Ormskirk East |
| Westminster constituency | West Lancashire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 4 Apr 2024 at 14:59 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/5e57cb04-9ff4-4165-a0ee-7e234018e7b5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5e57cb04-9ff4-4165-a0ee-7e234018e7b5
  4th April 2024 - Early engagement notice on Contracts Finder

## Notice URLs

- http://www.westlancs.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb51d3be-c272-4a3f-81d9-cfc0195978b5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fb51d3be-c272-4a3f-81d9-cfc0195978b5.json.