--- title: "(CF EE) Westminster Advice Service" ocid: "ocds-b5fd17-fb5768e8-bbcd-4006-9627-c8a13d134652" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb5768e8-bbcd-4006-9627-c8a13d134652" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fb5768e8-bbcd-4006-9627-c8a13d134652.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-fb5768e8-bbcd-4006-9627-c8a13d134652.json" source: "Contracts Finder" current_stage: "Planning" buyer: "WESTMINSTER CITY COUNCIL" published: "2024-09-16" --- # (CF EE) Westminster Advice Service Buyer: WESTMINSTER CITY COUNCIL Current stage: Planning OCID: ocds-b5fd17-fb5768e8-bbcd-4006-9627-c8a13d134652 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb5768e8-bbcd-4006-9627-c8a13d134652) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fb5768e8-bbcd-4006-9627-c8a13d134652.json) ## Summary Westminster City Council is currently in the planning stage for the tender titled "(CF EE) Westminster Advice Service," focusing on providing a range of advisory services to support residents with issues including benefits, debt, housing, and energy support. This contract, under the CPV classification for Foreign affairs and other services, Legal advisory and information services, and Services furnished by specialist organisations, is situated in London, United Kingdom. An early engagement notice was published on 16 September 2024, with an engagement end date set for 30 September 2024. The anticipated contract term will be five and a half years with the option to extend by two additional years. This tender presents robust opportunities for businesses specialising in welfare, debt, employment, housing, finance advice, immigration, and energy support who are interested in expanding their service portfolio in the public sector. SMEs and VCSEs stand to benefit significantly due to the tender's suitability requirements, which encourage their participation. Businesses that can provide a multi-level advisory service, encompassing information dissemination, advice, and casework, will find this opportunity particularly attractive. Registering with the City of Westminster Procurement and Contracts portal is free, providing easy access to procurement documents and the ability to submit queries. ## Notice The Westminster Advice Service Partnership provides advisory services to support residents with; claiming benefits, debt problems, housing applications and challenges, energy support and planning applications. It includes telephone and online support, face to face appointments, drop-in sessions, and a referral network to cross refer between agencies. Areas of advisory focus include; welfare benefits, debt (including advice on switching energy suppliers and issuing of Debt Relief Orders), employment advice (not employability advice), housing (any issues related), managing and borrowing money, information and advice on income maximisation through finance advice, immigration to OISC level 1 and 2, energy advice and other advice specific to priority care groups. The service will consist of the following components and will be delivered across three levels. All levels will be expected to be accessible to all service users: Information (Level One) - An information service gives clients the information they need, for them to know and do more about their situation. It can include signposting, providing factual information about the role of another organisation, and/or how to find or contact that organisation. Responsibility for taking any further action rests with the client. Advice (Level Two) - An advice service involves: a diagnosis of the client's enquiry and the issues involved, giving information and explaining options, identifying further action the client can take, and some assistance: e.g. contacting third parties to seek information; filling in forms. This would usually be completed with one interview although there may be some follow-up work. The client would take responsibility for any further action. Advice with Casework (Level Three) - Some advice with casework service includes all the elements of an advice service previously listed and also involves taking action on behalf of the client to move the case on. It could include negotiating on behalf of the client with third parties on the telephone, by letter or face-to-face. It will usually involve follow-up work and the adviser would take responsibility for this. We're currently anticipating a contract term of five and a half years and a two year allowable extension (5.5 + 2). Additional information: This opportunity and all associated procurement documents will be accessible via our City of Westminster Procurement and Contracts portal ("the Portal"), kindly visit https://wcc.ukp.app.jaggaer.com and search for the following reference: "PRJ_30064". If you have any questions, please submit these through the portal. Our portal is free to register on. To view details of the Opportunity via the Portal please click the following link and click on Opportunities: https://wcc.ukp.app.jaggaer.com ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bbbfb143-1785-4f0f-be19-2c5e9a7fac74 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 16 Sep 2024 | | Submission deadline | Not specified | | Future notice date | 30 Sep 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WESTMINSTER CITY COUNCIL | | Locality | LONDON | | Post town | South West London | | Postcode | SW1E 6QP | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | TLI London | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 98 - Other community, social and personal services ### Codes - 75210000 - Foreign affairs and other services - 79140000 - Legal advisory and information services - 98113000 - Services furnished by specialist organisations ## Release History - 16 Sep 2024 at 16:02 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/bbbfb143-1785-4f0f-be19-2c5e9a7fac74 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/bbbfb143-1785-4f0f-be19-2c5e9a7fac74 16th September 2024 - Early engagement notice on Contracts Finder ## Notice URLs - http://www.westminster.gov.uk - https://wcc.ukp.app.jaggaer.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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