---
title: "Investigation and Case Management Software"
ocid: "ocds-b5fd17-fb5e742f-a5db-4938-af55-15173a1cda56"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb5e742f-a5db-4938-af55-15173a1cda56"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fb5e742f-a5db-4938-af55-15173a1cda56.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fb5e742f-a5db-4938-af55-15173a1cda56.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Security Industry Authority"
published: "2026-10-08"
---

# Investigation and Case Management Software

Buyer: Security Industry Authority  
Current stage: Award  
OCID: ocds-b5fd17-fb5e742f-a5db-4938-af55-15173a1cda56

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## Summary

The Security Industry Authority procured Crimson Investigation Management System, a software-as-a-service investigation and case-management system. The requirement is for an industry-specific software package supplied as a service, supporting the authority’s investigation and case-management work. The buying organisation is the Security Industry Authority, based in London, and the stated delivery location is the United Kingdom.

The procurement is complete and was awarded to Softcat Plc. The award was made on 1 October 2026, with a contract value of £66,947.36. The contract period runs from 17 October 2026 to 16 October 2028. The authority used a selective procedure as a call-off from a framework agreement. The earlier tender deadline was 17 September 2026 at 5pm. Small and medium-sized enterprises were considered suitable to supply the requirement; voluntary, community and social enterprises were not. The available procurement information gives no separate lots or detailed evaluation criteria.

This award shows demand from the Security Industry Authority for a managed, software-as-a-service investigation and case-management system, rather than a general-purpose software package. A credible competitor for a similar requirement would need to supply and support a system suited to investigation workflows and case management, and to deliver it as a hosted service. The selected supplier was Softcat Plc, a large company, indicating that a supplier with the capacity to fulfil and support the requirement at organisational scale was successful. The procurement was placed through a framework call-off, so suppliers seeking comparable work with this buyer would benefit from access to relevant framework routes as well as demonstrable experience supplying sector-specific software services. SMEs were deemed suitable to compete; the requirement was not reserved for voluntary, community and social enterprises.

## Notice

Crimson Investigation Management System (SaaS)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e0b5a046-c7dc-4994-9717-23bf86b4d332 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Oct 2026 |
| Contract period | 17 Oct 2026 - 16 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £66,947 |
| Lots value | Not specified |
| Awards value | £66,947 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Security Industry Authority |
| Locality | LONDON |
| Postcode area | East London |
| Postcode | E14 1UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Mile End |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Softcat Plc |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 8 Oct 2026 at 16:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e0b5a046-c7dc-4994-9717-23bf86b4d332

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e0b5a046-c7dc-4994-9717-23bf86b4d332
  8th October 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb5e742f-a5db-4938-af55-15173a1cda56. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fb5e742f-a5db-4938-af55-15173a1cda56.json.