---
title: "AWS Connect - Telephony Solution"
ocid: "ocds-b5fd17-fb612a63-517b-4972-973f-994a431e5842"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb612a63-517b-4972-973f-994a431e5842"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fb612a63-517b-4972-973f-994a431e5842.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fb612a63-517b-4972-973f-994a431e5842.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TAMESIDE METROPOLITAN BOROUGH COUNCIL"
published: "2025-11-07"
---

# AWS Connect - Telephony Solution

Buyer: TAMESIDE METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-fb612a63-517b-4972-973f-994a431e5842

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb612a63-517b-4972-973f-994a431e5842)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fb612a63-517b-4972-973f-994a431e5842.json)

## Summary

The public procurement process for the "AWS Connect - Telephony Solution" was undertaken by Tameside Metropolitan Borough Council in the United Kingdom. This tender falls under the industry categories of Postal and Telecommunications Services as well as IT Services, including consulting and software development. The procurement process was in the award stage as of 7th November 2025, following a direct award method. The contract, valued at £330,000, covers a period from 1st July 2025 to 30th June 2028.

This procurement represents an opportunity for businesses specialising in telephony and IT services to observe the scope and requirements of public sector contracts. While the direct award was given to Amazon Web Services EMEA SARL, small and medium-sized enterprises (SMEs)—notably those with capabilities in telecommunications and software solutions—can gain insights into potential future tenders or similar opportunities. Understanding the procurement details can help align business offerings with public sector needs, potentially leading to future growth and competitive positioning in public procurement markets.

## Notice

AWS Contract Telephony Solution Software

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1b0b405d-7146-442b-8f1f-c0c6125417b8 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Nov 2025 |
| Submission deadline | 16 Jun 2025 |
| Future notice date | Not specified |
| Award date | 28 Jun 2025 |
| Contract period | 30 Jun 2025 - 30 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £330,000 |
| Lots value | Not specified |
| Awards value | £330,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TAMESIDE METROPOLITAN BOROUGH COUNCIL |
| Locality | SALE |
| Post town | Manchester |
| Postcode | M33 7ZF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Trafford |
| Electoral ward | Sale Central |
| Westminster constituency | Wythenshawe and Sale East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AMAZON WEB SERVICES EMEA SARL, UK BRANCH |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 64000000 - Postal and telecommunications services
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 7 Nov 2025 at 12:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1b0b405d-7146-442b-8f1f-c0c6125417b8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1b0b405d-7146-442b-8f1f-c0c6125417b8
  7th November 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.tameside.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb612a63-517b-4972-973f-994a431e5842. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fb612a63-517b-4972-973f-994a431e5842.json.