---
title: "National Highways & Transport Network (NHT) Public Satisfaction Surveys"
ocid: "ocds-b5fd17-fb6492d8-4e1d-4002-a6ba-686d68fa6d40"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb6492d8-4e1d-4002-a6ba-686d68fa6d40"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fb6492d8-4e1d-4002-a6ba-686d68fa6d40.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fb6492d8-4e1d-4002-a6ba-686d68fa6d40.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HAMPSHIRE COUNTY COUNCIL"
published: "2023-04-14"
---

# National Highways & Transport Network (NHT) Public Satisfaction Surveys

Buyer: HAMPSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-fb6492d8-4e1d-4002-a6ba-686d68fa6d40

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## Summary

The Hampshire County Council awarded a contract to Building Software Ltd for the provision of National Highways & Transport Network (NHT) Public Satisfaction Surveys valued at £54,090. The procurement method was a direct Single tender action (below threshold), with a contract period from April 1, 2023, to March 31, 2026. The survey aims to measure and compare local authority performance in the South East region of the United Kingdom.

This tender offers an opportunity for businesses providing customer satisfaction survey services to engage with benchmarking and service improvement organisations like the NHT. Companies in the services sector and those with expertise in data collection, analysis, and benchmarking may find this contract particularly suitable for business growth. The location of the project in the United Kingdom's South East region further presents local businesses with a chance to showcase their capabilities in the public satisfaction survey domain.

## Notice

The National Highways & Transport Network (NHT Network) is a benchmarking and service improvement organisation for members that provides a service to measure and compare local authority performance. The NHT survey is a nationally recognised survey that collects the public's views on different aspects of highway & transport services provided by local authorities and measures public satisfaction. It is the only national survey of its type. The results of the satisfaction surveys are then analysed and benchmarked against all the other local authority members. The survey has been developed by the NHT and the entire process of data collection, data analysis and benchmarking is undertaken by the NHT. The information is then provided via their web platform.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/532bb5c5-7f29-4048-8182-ef467770c5f1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2023 |
| Submission deadline | 30 Mar 2023 |
| Future notice date | Not specified |
| Award date | 31 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | £54,090 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HAMPSHIRE COUNTY COUNCIL |
| Locality | WINCHESTER |
| Post town | Southampton |
| Postcode | SO23 8UJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ36 Central Hampshire |
| Local authority | Winchester |
| Electoral ward | St Michael |
| Westminster constituency | Winchester |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BUILDING SOFTWARE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342311 - Customer satisfaction survey

## Release History

- 14 Apr 2023 at 11:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/532bb5c5-7f29-4048-8182-ef467770c5f1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/532bb5c5-7f29-4048-8182-ef467770c5f1
  14th April 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb6492d8-4e1d-4002-a6ba-686d68fa6d40. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fb6492d8-4e1d-4002-a6ba-686d68fa6d40.json.