---
title: "BT1403 Out Of Hours Telephone Services for Homeless"
ocid: "ocds-b5fd17-fb687322-fbbc-400c-aaea-bff1651a889b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb687322-fbbc-400c-aaea-bff1651a889b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fb687322-fbbc-400c-aaea-bff1651a889b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fb687322-fbbc-400c-aaea-bff1651a889b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LUTON COUNCIL"
published: "2021-11-11"
---

# BT1403 Out Of Hours Telephone Services for Homeless

Buyer: LUTON COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-fb687322-fbbc-400c-aaea-bff1651a889b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb687322-fbbc-400c-aaea-bff1651a889b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fb687322-fbbc-400c-aaea-bff1651a889b.json)

## Summary

The procurement process entails Luton Borough Council seeking qualified organisations to provide out-of-hours telephone services for its homeless emergency service, titled "BT1403 Out Of Hours Telephone Services for Homeless." This initiative falls under the office-support services industry category, with a location in Luton, England. The tender is currently in the tender stage, with the submission deadline set for 12 November 2021. Estimated contract values range between £5,000 and £30,000, with the contract period commencing on 1 January 2022 and concluding on 31 December 2022.

This tender presents a valuable opportunity for businesses specialising in telephone operator services, particularly small and medium enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) that can deliver responsive services for vulnerable populations. Firms capable of providing timely and effective telephone support, especially during out-of-hours situations, will find this opportunity aligns well with their capabilities, allowing them to contribute to important statutory obligations under the Homeless Reduction Act 2017.

## Notice

Luton Borough Council is looking to engage qualified organisations to quote for the provision of screened telephone services for out of hour's homeless emergency service. Providers must be able to provide an out of hour's service for homeless households so we can fulfill our statutory duties under the Homeless Reduction Act 2017.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cb108d56-60c0-46f2-baa7-5b4a158d6dbc |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Nov 2021 |
| Submission deadline | 15 Nov 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jan 2022 - 31 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LUTON COUNCIL |
| Locality | LUTON |
| Post town | Luton |
| Postcode | LU1 2BQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Central |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79500000 - Office-support services
- 79511000 - Telephone operator services

## Release History

- 11 Nov 2021 at 13:18 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/cb108d56-60c0-46f2-baa7-5b4a158d6dbc
- 26 Oct 2021 at 10:24 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0ddb0a74-8ad0-4f58-840b-4e5ed0258197

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cb108d56-60c0-46f2-baa7-5b4a158d6dbc
  11th November 2021 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/0ddb0a74-8ad0-4f58-840b-4e5ed0258197
  26th October 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.luton.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb687322-fbbc-400c-aaea-bff1651a889b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fb687322-fbbc-400c-aaea-bff1651a889b.json.