---
title: "Help To Live At Home Service"
ocid: "ocds-b5fd17-fb6d2a21-95ec-411f-96d5-59399a354aee"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb6d2a21-95ec-411f-96d5-59399a354aee"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fb6d2a21-95ec-411f-96d5-59399a354aee.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fb6d2a21-95ec-411f-96d5-59399a354aee.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTH TYNESIDE COUNCIL"
published: "2020-07-08"
---

# Help To Live At Home Service

Buyer: SOUTH TYNESIDE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-fb6d2a21-95ec-411f-96d5-59399a354aee

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## Summary

The South Tyneside Council is currently overseeing a completed procurement process for a "Help To Live At Home Service," valued at £195 million. This contract is categorised under "Other community, social and personal services" and is divided into four geographical lots within the North East region of the United Kingdom. Key stages included a selective procurement method, following a restricted procedure above the threshold, with the tender period concluding on 26th September 2019. The contract commenced on 27th July 2020 and is set to last until 24th July 2030.

This tender presents significant opportunities for businesses specialising in social care and community support services, particularly those well-versed in home independence solutions and crisis response services. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) may find themselves well-positioned to compete, as the buyers are open to various service providers to fulfil the needs across different zones of South Tyneside. The successful suppliers for this contract include notable organisations such as Hales Group Ltd. and Comfort Call Limited, which highlights the competitive field within this sector.

## Notice

The Contract is for the provision of a Help to Live at Home Service. The Contract is divided into 4 Lots each pertaining to a specific Geographical zone within the Borough of SouthTyneside. All Zones include Home Independence Service, Home Independence and Crisis Response Service,Extra Care - Independence and Wellbeing Support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/37c7b989-3b6c-4481-84bd-b27dbe23bede |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jul 2020 |
| Submission deadline | 26 Sep 2019 |
| Future notice date | Not specified |
| Award date | 30 Mar 2020 |
| Contract period | 26 Jul 2020 - 24 Jul 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £195,000,000 |
| Lots value | Not specified |
| Awards value | £52,660,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH TYNESIDE COUNCIL |
| Locality | SOUTH SHIELDS |
| Post town | Newcastle upon Tyne |
| Postcode | NE33 2RL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | South Tyneside |
| Electoral ward | Beacon and Bents |
| Westminster constituency | South Shields |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 4 |
| Supplier names | COMFORT CALL; CRG HOMECARE; HALES GROUP; THE HUMAN SUPPORT GROUP |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 8 Jul 2020 at 14:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/37c7b989-3b6c-4481-84bd-b27dbe23bede

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/37c7b989-3b6c-4481-84bd-b27dbe23bede
  8th July 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb6d2a21-95ec-411f-96d5-59399a354aee. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fb6d2a21-95ec-411f-96d5-59399a354aee.json.