---
title: "Crawley BC and Horsham DC- Provision of Telecare Call Monitoring Service - AWARD"
ocid: "ocds-b5fd17-fb844bc5-4992-4a24-b9a4-3126e61d3534"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb844bc5-4992-4a24-b9a4-3126e61d3534"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fb844bc5-4992-4a24-b9a4-3126e61d3534.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fb844bc5-4992-4a24-b9a4-3126e61d3534.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SE SHARED SERVICES"
published: "2019-12-10"
---

# Crawley BC and Horsham DC- Provision of Telecare Call Monitoring Service - AWARD

Buyer: SE SHARED SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-fb844bc5-4992-4a24-b9a4-3126e61d3534

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## Summary

The Crawley Borough Council and Horsham District Council are conducting an open tender for the "Provision of Telecare Call Monitoring Service". This procurement initiative, categorised under administrative social services, involves providing a monitoring centre capable of supporting Technology Enabled Care (TEC) for local residents. The tender period ended on 7th October 2019, while the contract is set to commence on 1st April 2020 and run until 31st March 2025. The total value of the contract is £500,000, and the delivery is focused in the South East region of the United Kingdom.

This successful tender presents significant opportunities for businesses in the social services and technology sectors. Companies that specialise in telecare, monitoring services, or related community support solutions would be ideally positioned to compete for and benefit from this contract. The open nature of the procurement process also encourages small and medium enterprises, which could play a vital role in delivering innovative and efficient services to meet the councils' needs.

## Notice

Crawley Borough Council and Horsham District Council are looking for a Monitoring Centre with the ability to provide Technology Enabled Care (TEC) on behalf of our residents. We require monitoring of all calls from dispersed alarms, telecare / telehealth devices and door entry / access control systems and grouped / hard-wired schemes. Further information can be found in the Specification and associated documentation as part of the Tender Pack. The Councils are undertaking an open tender below EU Thresholds under the Light Touch Regime.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/08ff63fa-26a4-49ce-845f-70cb14795a4f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Dec 2019 |
| Submission deadline | 7 Oct 2019 |
| Future notice date | Not specified |
| Award date | 10 Dec 2019 |
| Contract period | 31 Mar 2020 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | £500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SE SHARED SERVICES |
| Locality | WEST SUSSEX |
| Post town | Redhill |
| Postcode | RH10 1UZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ28 West Sussex (North East) |
| Local authority | Crawley |
| Electoral ward | Three Bridges |
| Westminster constituency | Crawley |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MOLE VALLEY DISTRICT COUNCIL |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 75200000 - Provision of services to the community
- 85321000 - Administrative social services
- 98000000 - Other community, social and personal services

## Release History

- 10 Dec 2019 at 15:41 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/08ff63fa-26a4-49ce-845f-70cb14795a4f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/08ff63fa-26a4-49ce-845f-70cb14795a4f
  10th December 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb844bc5-4992-4a24-b9a4-3126e61d3534. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fb844bc5-4992-4a24-b9a4-3126e61d3534.json.