---
title: "CAFM Replacement"
ocid: "ocds-b5fd17-fb8c4b1a-b379-4938-9d59-3f787c286cf9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb8c4b1a-b379-4938-9d59-3f787c286cf9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fb8c4b1a-b379-4938-9d59-3f787c286cf9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fb8c4b1a-b379-4938-9d59-3f787c286cf9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTHUMBERLAND, TYNE AND WEAR NHS FOUNDATION TRUST"
published: "2017-02-23"
---

# CAFM Replacement

Buyer: NORTHUMBERLAND, TYNE AND WEAR NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-fb8c4b1a-b379-4938-9d59-3f787c286cf9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb8c4b1a-b379-4938-9d59-3f787c286cf9)  
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## Summary

The Northumberland, Tyne and Wear NHS Foundation Trust is seeking a supplier for a Computer Aided Facilities Management (CAFM) system, titled "CAFM Replacement". This procurement process falls under the services category, specifically within software package and information systems. Located in Newcastle upon Tyne, England, this tender has concluded, originally closing on 12th February 2016. The total contract value is £603,761, with a minimal acceptable bid of £75,000. The open procurement method was employed, facilitating wider access for potential suppliers.

This contract presents significant growth opportunities for businesses focused on software development, facilities management solutions, and related services. Suppliers that can provide integrated systems for helpdesk management, asset tracking, and compliance management are particularly well-suited to compete. The NHS's emphasis on cost-effective and efficient management within a complex estate indicates a demand for innovative solutions, making this an attractive opportunity for both SMEs and larger enterprises alike.

## Notice

Northumberland, Tyne and Wear NHS Foundation Trust requires a Computer Aided Facilities Management (CAFM) system which will enhance and streamline effective management of a large and growing estate with complex and advanced technical and physical infrastructure. The Trust anticipates the following requirements will be necessary in order to operate an intergrated Estates and Facilities CAFM system:- 1. Request Management: -Helpdesk; Self-Service Portal; Permit Management (to assist with Contractor Management); 2. Activity Management: -Planned and Reactive Maintenance; Customer Relationship Management, Resource Planning, Backlog Maintenance, 3. Information Management: -Asset Management, Document Management, Compliance Management, Terrier Information (including Lease Management), Space Planning & Utilisation and Drawing Management, Stock Control; Service Level Agreements, Statutory and other Health and Safety obligations, Six Facet Condition Surveys 4. Other: -Other System Interface, Catering (Menu Selection/Food ordering), Soft FM Audits (e.g. Cleaning Inspection), Energy and utilities Management

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/64b4db5a-2877-4622-8137-3a1f62a9d04b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Feb 2017 |
| Submission deadline | 12 Feb 2016 |
| Future notice date | Not specified |
| Award date | 22 Feb 2017 |
| Contract period | 1 Mar 2017 - 28 Feb 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £603,761 |
| Lots value | Not specified |
| Awards value | £85,150 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHUMBERLAND, TYNE AND WEAR NHS FOUNDATION TRUST |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE3 3XT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Fawdon & West Gosforth |
| Westminster constituency | Newcastle upon Tyne North |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IDOX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 23 Feb 2017 at 17:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/64b4db5a-2877-4622-8137-3a1f62a9d04b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/64b4db5a-2877-4622-8137-3a1f62a9d04b
  23rd February 2017 - Awarded contract notice on Contracts Finder
- http://www.mytenders.org/search/show/search_view.aspx?ID=FEB139131
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ntw.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb8c4b1a-b379-4938-9d59-3f787c286cf9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fb8c4b1a-b379-4938-9d59-3f787c286cf9.json.
