---
title: "User Experience Survey"
ocid: "ocds-b5fd17-fb9e840b-35c2-4965-b40e-d75b51f3f08f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb9e840b-35c2-4965-b40e-d75b51f3f08f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fb9e840b-35c2-4965-b40e-d75b51f3f08f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fb9e840b-35c2-4965-b40e-d75b51f3f08f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS DIGITAL"
published: "2021-08-25"
---

# User Experience Survey

Buyer: NHS DIGITAL  
Current stage: Award  
OCID: ocds-b5fd17-fb9e840b-35c2-4965-b40e-d75b51f3f08f

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## Summary

NHS Digital has successfully completed a tendering process for a User Experience Survey, focusing on the survey of NHS Systems use. The procurement falls under the survey services category (CPV code 79311000). The contract, valued at £3 million, is set to run from 26th July 2021 to 25th July 2025. The procurement was conducted through a selective method, with the tender period concluding on 31st March 2021. The primary location for this contract is Leeds, with delivery addresses spanning across various regions, including British Overseas Territories and Europe.

This tender presents significant opportunities for businesses specialising in survey services, particularly those capable of delivering comprehensive user experience assessments. Companies that operate within the healthcare consultancy space, especially large and medium-sized enterprises, will find themselves well-positioned to participate in similar future procurements. Engaging with NHS Digital can enhance visibility and foster relationships within the public sector, leading to further growth and contract opportunities.

## Notice

Survey of NHS Systems use

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d626d534-ee13-4e87-939e-f5e94cc5a82e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Aug 2021 |
| Submission deadline | 31 Mar 2021 |
| Future notice date | Not specified |
| Award date | 28 Jul 2021 |
| Contract period | 25 Jul 2021 - 25 Jul 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,000,000 |
| Lots value | Not specified |
| Awards value | £3,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DIGITAL |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4AP |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ETHICAL HEALTHCARE CONSULTING |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services

## Release History

- 25 Aug 2021 at 12:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d626d534-ee13-4e87-939e-f5e94cc5a82e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d626d534-ee13-4e87-939e-f5e94cc5a82e
  25th August 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fb9e840b-35c2-4965-b40e-d75b51f3f08f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fb9e840b-35c2-4965-b40e-d75b51f3f08f.json.