--- title: "634JR: Contract for the Provision of an Operating Model Review for Customer Development" ocid: "ocds-b5fd17-fbcc1893-6629-436e-a2c2-a07d602f7b4a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fbcc1893-6629-436e-a2c2-a07d602f7b4a" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fbcc1893-6629-436e-a2c2-a07d602f7b4a.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-fbcc1893-6629-436e-a2c2-a07d602f7b4a.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT" published: "2019-01-10" --- # 634JR: Contract for the Provision of an Operating Model Review for Customer Development Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT Current stage: Tender OCID: ocds-b5fd17-fbcc1893-6629-436e-a2c2-a07d602f7b4a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fbcc1893-6629-436e-a2c2-a07d602f7b4a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fbcc1893-6629-436e-a2c2-a07d602f7b4a.json) ## Summary The NHS South, Central and West Commissioning Support Unit (SCW) is seeking proposals for the contract titled "634JR: Contract for the Provision of an Operating Model Review for Customer Development." This tender falls under the performance review services category and is based in the South East and South West regions of the United Kingdom. The procurement process is currently in the tender stage, with submissions due by 16th January 2019. The contract is valued at £20,000 and is expected to commence on 28th January 2019, concluding by 15th February 2019. The procurement method employed is an open procedure, allowing unrestricted participation. This tender presents a valuable opportunity for small and medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) that specialise in consultancy services related to operational reviews and performance management. Businesses that can demonstrate experience in healthcare support services or a background in integrated care systems will be particularly well-suited to compete. Engaging in this tender could help such businesses expand their portfolios and cultivate new relationships within the healthcare sector. ## Notice South Central & West Commissioning Support Unit (SCW) provides specialist business support services to NHS and non-NHS customers. Based in the south of England, SCW's team of 1,300 skilled professionals provide expert support for over 80 NHS and non-NHS customers - nationally, regionally and locally; making a difference for 14 million people across an area of 15,600 square miles. As a current delivery partner for 13 STPs we have been at the heart of emerging Integrated Care Systems (ICSs) and the increasing adoption of population health management approaches. Commissioning Support Units (CSU), unlike most NHS organisations, do not receive funding as part of a central settlement. We have to compete for and win work in order to meet the needs of the care system and keep our people busy. In addition the NHS landscape is undergoing significant change and we need to be able to respond to that effectively. Within SCW, the Customer Development directorate leads and delivers many of the functions required to successfully 'win work'. The directorate has recently been formed through the merger of the following functions: * Business Development * Customer Operations * Internal Communications We are looking for external support to complete a 'deep dive' review of where we currently are in order to help refine the model and ensure we have captured all the key requirements at this stage. To participate in this tender please follow the link to our E-Procurement Portal and download our tender from there. https://in-tendhost.co.uk/scwcsu/aspx/ProjectManage/879 ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/232d1c41-e396-4238-8ab4-226bf7667e80 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Jan 2019 | | Submission deadline | 16 Jan 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 28 Jan 2019 - 15 Feb 2019 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £20,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT | | Locality | BRISTOL | | Post town | Bristol | | Postcode | BS1 3NX | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK5 West of England | | ITL 3 | TLK51 Bristol, City of | | Local authority | Bristol, City of | | Electoral ward | Central | | Westminster constituency | Bristol Central | | Delivery location | TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79313000 - Performance review services ## Release History - 10 Jan 2019 at 16:32 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/232d1c41-e396-4238-8ab4-226bf7667e80 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/232d1c41-e396-4238-8ab4-226bf7667e80 10th January 2019 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/scwcsu/aspx/ProjectManage/879 Link to ITT Documents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fbcc1893-6629-436e-a2c2-a07d602f7b4a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fbcc1893-6629-436e-a2c2-a07d602f7b4a.json.