---
title: "Provision of Evolutive CRM System - Connect to Work Programme."
ocid: "ocds-b5fd17-fbdeb26b-5818-48de-a7a8-aa4e981ff074"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fbdeb26b-5818-48de-a7a8-aa4e981ff074"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fbdeb26b-5818-48de-a7a8-aa4e981ff074.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fbdeb26b-5818-48de-a7a8-aa4e981ff074.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST NORTHAMPTONSHIRE COUNCIL"
published: "2025-08-14"
---

# Provision of Evolutive CRM System - Connect to Work Programme.

Buyer: WEST NORTHAMPTONSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-fbdeb26b-5818-48de-a7a8-aa4e981ff074

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fbdeb26b-5818-48de-a7a8-aa4e981ff074)  
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## Summary

The public procurement process managed by West Northamptonshire Council concerns the award of a contract for the provision of an Evolutive CRM system, online forms, and a participant portal, as part of the Connect to Work programme. Classified under the industry-specific software package category, this service-oriented procurement is active and complete, with the contract initiated through a selective method via the G-Cloud 14 Framework Agreement. The contract commenced on 7th August 2025 and will run until 6th August 2028, covering regions in the East Midlands and South East of the United Kingdom. The total value of the awarded contract is £76,250, with an option for a 12-month extension up to 6th August 2029.

This tender offers significant business growth opportunities, particularly for SMEs capable of providing innovative software solutions tailored to specific industry needs. The awarded contractor, Alcium Software Limited, signifies the potential for other small and medium enterprises to engage with public sector contracts by leveraging a similar scale and expertise. Businesses specialising in CRM systems and related digital solutions can find lucrative prospects in such tenders, especially those aiming to enhance customer relationship management in government and community-based programmes.

## Notice

Provision of Evolutive CRM system, online forms and participant portal for the Connect to Work programme. System is being used across the South Midlands - across Northamptonshire, Bedfordshire, Luton and Milton Keynes. Additional information: This award is issued under the G-Cloud 14 Framework Agreement (RM1557.14). This award also carries an option for one extension of 12 months, up until 06.08.2029.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/16387240-8907-4cfc-8140-210531ae2895 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Aug 2025 |
| Submission deadline | 1 Aug 2025 |
| Future notice date | Not specified |
| Award date | 5 Aug 2025 |
| Contract period | 6 Aug 2025 - 6 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000 |
| Lots value | Not specified |
| Awards value | £76,250 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST NORTHAMPTONSHIRE COUNCIL |
| Locality | NORTHAMPTON |
| Post town | Northampton |
| Postcode | NN1 1ED |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF24 West Northamptonshire |
| Local authority | West Northamptonshire |
| Electoral ward | Castle |
| Westminster constituency | Northampton North |
| Delivery location | TLF East Midlands (England), TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALCIUM SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 14 Aug 2025 at 07:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/16387240-8907-4cfc-8140-210531ae2895

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/16387240-8907-4cfc-8140-210531ae2895
  14th August 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fbdeb26b-5818-48de-a7a8-aa4e981ff074. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fbdeb26b-5818-48de-a7a8-aa4e981ff074.json.