---
title: "Civica Open Channel"
ocid: "ocds-b5fd17-fbe50a3b-a562-4d7f-9c9a-688c17dcb346"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fbe50a3b-a562-4d7f-9c9a-688c17dcb346"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fbe50a3b-a562-4d7f-9c9a-688c17dcb346.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fbe50a3b-a562-4d7f-9c9a-688c17dcb346.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TORBAY COUNCIL - CHILDRENS SERVICES"
published: "2019-07-02"
---

# Civica Open Channel

Buyer: TORBAY COUNCIL - CHILDRENS SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-fbe50a3b-a562-4d7f-9c9a-688c17dcb346

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## Summary

Torbay Council - Childrens Services has completed a tender process for the project titled "Civica Open Channel", which focuses on a Council Tax & NDR XML bailiff interface with an option for Sundry Debtors. This procurement falls under the industry category of transaction-processing software and was conducted using a direct procurement method classified as a single tender action, below the threshold of £25,000. The contract, valued at £24,090, commenced on 1 April 2017 and concluded on 31 March 2020. The location for the delivery of the service was in Torquay, South West England, with the award notice published on 2 July 2019.

This tender presents opportunities for businesses specialising in transaction-processing software, specifically those capable of developing council tax processing solutions and related services. Given that the procurement was conducted directly, companies that are established providers of similar software solutions would be well-suited to respond to future opportunities, particularly larger firms with experience in public sector contracts and the ability to meet specific council requirements.

## Notice

Council Tax & NDR XML bailiff interface with option for Sundry Debtors

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/81337fc8-a419-4fad-a39c-2a090bd7f9dd |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jul 2019 |
| Submission deadline | 31 Mar 2017 |
| Future notice date | Not specified |
| Award date | 30 Mar 2017 |
| Contract period | 31 Mar 2017 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £24,090 |
| Lots value | Not specified |
| Awards value | £24,090 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORBAY COUNCIL - CHILDRENS SERVICES |
| Locality | TORQUAY |
| Post town | Torquay |
| Postcode | TQ1 3DR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK42 Torbay |
| Local authority | Torbay |
| Electoral ward | Tormohun |
| Westminster constituency | Torbay |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48217000 - Transaction-processing software package

## Release History

- 2 Jul 2019 at 10:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/81337fc8-a419-4fad-a39c-2a090bd7f9dd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/81337fc8-a419-4fad-a39c-2a090bd7f9dd
  2nd July 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fbe50a3b-a562-4d7f-9c9a-688c17dcb346. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fbe50a3b-a562-4d7f-9c9a-688c17dcb346.json.