---
title: "Provision of Support and Maintenance for Sun Systems and iPOS"
ocid: "ocds-b5fd17-fbf2cd04-0593-45f5-bb66-6d985abb3dbd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fbf2cd04-0593-45f5-bb66-6d985abb3dbd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fbf2cd04-0593-45f5-bb66-6d985abb3dbd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fbf2cd04-0593-45f5-bb66-6d985abb3dbd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL SERVICES COMPENSATION SCHEME"
published: "2021-01-08"
---

# Provision of Support and Maintenance for Sun Systems and iPOS

Buyer: FINANCIAL SERVICES COMPENSATION SCHEME  
Current stage: Award  
OCID: ocds-b5fd17-fbf2cd04-0593-45f5-bb66-6d985abb3dbd

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## Summary

The Financial Services Compensation Scheme (FSCS) has completed the procurement process for the provision of support and maintenance for its Finance applications, specifically targeting IT services such as consulting, software development, and support. The tender, identified as BIP558783560, involved an open procurement method and was awarded on 23rd December 2020. The contract, valued at £173,620, commenced on 1st February 2021 and is set to run until 31st January 2023, with the relevant services needed primarily in London, United Kingdom.

This contract presents an excellent opportunity for IT service providers specialising in financial software solutions, particularly those adept in system upgrades and cloud migration. Small and Medium Enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations could find significant prospects in competing for future tenders, as they would be well-suited to offer tailored support and consultancy services that match FSCS's needs. The focus on both on-premise and off-premise solutions further invites innovation and specialised skills from a diverse range of service providers.

## Notice

FSCS is seeking to appoint a Service Provider for the provision of support, maintenance and consultancy services for it's Finance applications as below: (i) Support and maintenance for FSCS' on-premise instances of SunSystems, iPOS and associated applications based on current service model; (ii) Root and branch analysis of FSCS current finance applications to include producing a configuration document; (iii) SunSystems and iPOS system upgrades to include any associated training; (iv) Support to migrate to cloud version (if required); (v) off-premise support - post migration based on the chosen service model (if required).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a1105dbb-e4a2-4cd9-bf4c-3526ffb1a9b6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jan 2021 |
| Submission deadline | 23 Dec 2020 |
| Future notice date | Not specified |
| Award date | 23 Dec 2020 |
| Contract period | 1 Feb 2021 - 31 Jan 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £173,620 |
| Lots value | Not specified |
| Awards value | £173,620 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL SERVICES COMPENSATION SCHEME |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3A 7QU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Portsoken |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOUCHSTONE FMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 Jan 2021 at 10:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a1105dbb-e4a2-4cd9-bf4c-3526ffb1a9b6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a1105dbb-e4a2-4cd9-bf4c-3526ffb1a9b6
  8th January 2021 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=558783560
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fbf2cd04-0593-45f5-bb66-6d985abb3dbd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fbf2cd04-0593-45f5-bb66-6d985abb3dbd.json.