---
title: "Telephony Support"
ocid: "ocds-b5fd17-fbf9d0fe-5ce0-434a-803a-7ca68896c673"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fbf9d0fe-5ce0-434a-803a-7ca68896c673"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fbf9d0fe-5ce0-434a-803a-7ca68896c673.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fbf9d0fe-5ce0-434a-803a-7ca68896c673.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MAGENTA LIVING"
published: "2021-11-03"
---

# Telephony Support

Buyer: MAGENTA LIVING  
Current stage: Award  
OCID: ocds-b5fd17-fbf9d0fe-5ce0-434a-803a-7ca68896c673

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fbf9d0fe-5ce0-434a-803a-7ca68896c673)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fbf9d0fe-5ce0-434a-803a-7ca68896c673.json)

## Summary

The procurement process for the "Telephony Support" contract was initiated by MAGENTA LIVING, located in Birkenhead, United Kingdom. This contract falls under the services category, specifically for repair and maintenance of telephony equipment, with a total value of £186,000. The procurement method used was a selective process through a call-off from a framework agreement. The tender period concluded on 25th October 2021, while the contract commenced on 26th October 2021 and is set to end on 25th October 2022.

This tender presents significant opportunities for SMEs and voluntary community sector enterprises experienced in telephony services and support. Businesses that specialise in telecommunications repair, maintenance, or consultancy would be particularly well-suited to compete for this contract. Engaging in this process not only offers a pathway to securing a substantial government contract but also a means to expand business operations within the public sector.

## Notice

Support services for telephony operations

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fccf8cdc-d700-4da0-b085-d2646ef1b09e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Nov 2021 |
| Submission deadline | 25 Oct 2021 |
| Future notice date | Not specified |
| Award date | 24 Oct 2021 |
| Contract period | 25 Oct 2021 - 25 Oct 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £186,000 |
| Lots value | Not specified |
| Awards value | £186,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MAGENTA LIVING |
| Locality | BIRKENHEAD |
| Post town | Chester |
| Postcode | CH41 5AA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD74 Wirral |
| Local authority | Wirral |
| Electoral ward | Birkenhead and Tranmere |
| Westminster constituency | Birkenhead |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 4NET TECHNOLOGIES |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50334000 - Repair and maintenance services of line telephony and line telegraphy equipment

## Release History

- 3 Nov 2021 at 08:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fccf8cdc-d700-4da0-b085-d2646ef1b09e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fccf8cdc-d700-4da0-b085-d2646ef1b09e
  3rd November 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fbf9d0fe-5ce0-434a-803a-7ca68896c673. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fbf9d0fe-5ce0-434a-803a-7ca68896c673.json.
