---
title: "Interpreting and Communication Services for People who are d/Deaf and Deafblind (May 2021)"
ocid: "ocds-b5fd17-fbfefbc9-0ff4-4904-9abb-c1e196aefec6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fbfefbc9-0ff4-4904-9abb-c1e196aefec6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fbfefbc9-0ff4-4904-9abb-c1e196aefec6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fbfefbc9-0ff4-4904-9abb-c1e196aefec6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "KENT COUNTY COUNCIL"
published: "2022-01-05"
---

# Interpreting and Communication Services for People who are d/Deaf and Deafblind (May 2021)

Buyer: KENT COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-fbfefbc9-0ff4-4904-9abb-c1e196aefec6

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## Summary

Kent County Council, the largest county council in England, is managing a procurement process for "Interpreting and Communication Services for People who are d/Deaf and Deafblind." This tender falls under the category of "Other community, social and personal services" and is located in England. The tender process is currently in the Award stage, with contracts set to commence on 2nd August 2021 and lasting until 16th June 2023. Companies can provide services through various disciplines such as face-to-face interpreting, transcription, and translation. The procurement method is an open procedure, with expressions of interest accepted via the Kent Business Portal, and tenders were initially due by 7th June 2021.

This opportunity presents a significant avenue for business growth, particularly for small and medium-sized enterprises (SMEs) that specialise in communication services for the d/Deaf and deafblind community. Firms capable of providing services in face-to-face interpreting, sign language interpretation, or video interpreting are particularly well-suited to compete for this framework. Participation in this framework not only enables businesses to align with public sector requirements but also positions them to contribute positively to accessibility and inclusiveness in services offered to the community.

## Notice

Background Kent County Council (the Council) is the largest county council in England covering an area of 3,500 square kilometres. It has an annual expenditure of over PS900m on goods and services and a population of 1.3m. The Council provides a wide range of personal and strategic services on behalf of its residents, operating in partnership with 12 district councils, Kent & Medway Clinical Commissioning Group and 289 parish/town councils. The Opportunity The Council has set up a Framework for Interpreting and Communication Services for People who are d/Deaf and Deafblind to allow the Council to buy communication services from a list of approved providers who meet a certain set of minimum standards. The framework commenced on 17th June 2019 and will run until 16th June 2023. The framework opens every two months for new tender applications. Services which will be commissioned under the Framework will fall into one of the following disciplines. Applicants may apply to join the Framework within one of more of these disciplines (please download the Invitation to Tender for a list of the sub-lotting structure): Lot 1 - Face-to-face Interpreting Services (Verbal) Lot 2 - Face-to-face Interpreting Services (Non-Verbal) Lot 3 - Transcription Lot 4 - Lip Speakers Lot 5 - Speech to Text Reporters Lot 6 - Deaf Relay Lot 7 - Translation Lot 8 - Video Interpreting Services Lot 9 - Other Sign Language Interpreting from an International Range of Languages Lot 10 - Trainee Interpreters Expression of Interest and Tender Process Expressions of Interest will only be accepted via the Kent Business Portal. In order to submit your interest in this opportunity, please select the 'Login and Express an Interest' button located at the bottom of this page. Note: If you have not registered on the portal before, in order to successfully submit your interest you will first need to register for an account. After registration is complete and you have received your login details, you should return to the advert for the opportunity and express your interest. Once you have expressed an interest, you will be emailed an invitation to submit a tender. Tenders must be received by 12 noon on the 7th June 2021. The anticipated tendering schedule is as follows: Invitation to Tender opens - 07/05/2021 Last date for clarification questions - 28/05/2021 Invitation to tender closes - 07/06/2021, 12 noon Evaluation - week commencing 07/06/2021 Anticipated contract start date - 02/08/2021

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0e345232-0efe-437d-80f9-97236bb973f5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jan 2022 |
| Submission deadline | 7 Jun 2021 |
| Future notice date | Not specified |
| Award date | 1 Dec 2021 |
| Contract period | 4 Jan 2022 - 16 Jun 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | Not specified |
| Awards value | £200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COUNTY COUNCIL |
| Locality | MAIDSTONE |
| Post town | Rochester |
| Postcode | ME14 1XQ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Maidstone |
| Electoral ward | Penenden Heath |
| Westminster constituency | Maidstone and Malling |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | KATHRYN EELES; PRESTIGE NETWORK |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 5 Jan 2022 at 10:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0e345232-0efe-437d-80f9-97236bb973f5
- 7 May 2021 at 08:19 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/884ee127-36bc-4075-ba77-7580235b857c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0e345232-0efe-437d-80f9-97236bb973f5
  5th January 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/884ee127-36bc-4075-ba77-7580235b857c
  7th May 2021 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=7b705708-0caf-eb11-810c-005056b64545
  Advert

## Notice URLs

- http://www.kent.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fbfefbc9-0ff4-4904-9abb-c1e196aefec6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fbfefbc9-0ff4-4904-9abb-c1e196aefec6.json.