---
title: "St Helens Council CX Fully Managed System"
ocid: "ocds-b5fd17-fc1ec2be-5ab9-417c-9c71-5e24e4ce526c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc1ec2be-5ab9-417c-9c71-5e24e4ce526c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fc1ec2be-5ab9-417c-9c71-5e24e4ce526c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fc1ec2be-5ab9-417c-9c71-5e24e4ce526c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ST.HELENS COUNCIL"
published: "2022-02-04"
---

# St Helens Council CX Fully Managed System

Buyer: ST.HELENS COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-fc1ec2be-5ab9-417c-9c71-5e24e4ce526c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc1ec2be-5ab9-417c-9c71-5e24e4ce526c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fc1ec2be-5ab9-417c-9c71-5e24e4ce526c.json)

## Summary

The procurement process for the "St Helens Council CX Fully Managed System" is managed by St. Helens Council, located in St Helens, United Kingdom. This tender falls under the category of software packages and information systems, with a total contract value of £450,000. The procurement method employed was a direct award, and the contract period spans from 31 December 2021 to 31 December 2026. The tender period ended on 1 December 2021, concluding the bidding phase for potential suppliers.

This tender presents significant opportunities for growth, particularly for small and medium-sized enterprises (SMEs) specialising in IT services, including consulting, software development, and internet support. Businesses with expertise in developing and managing IT systems would be well-suited to compete, offering innovative solutions that meet the needs of local councils like St. Helens. Engaging in such contracts could help these businesses expand their portfolio and establish long-term relationships with public sector organisations.

## Notice

St Helens Council CX Fully Managed System

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7df8ae0b-7c90-4198-bd0b-3fb4f003e984 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Feb 2022 |
| Submission deadline | 1 Dec 2021 |
| Future notice date | Not specified |
| Award date | 24 Dec 2021 |
| Contract period | 31 Dec 2021 - 31 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £450,000 |
| Lots value | Not specified |
| Awards value | £450,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ST.HELENS COUNCIL |
| Locality | ST HELENS |
| Post town | Warrington |
| Postcode | WA10 1HP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | St. Helens |
| Electoral ward | St Helens Town Centre |
| Westminster constituency | St Helens South and Whiston |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Feb 2022 at 10:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7df8ae0b-7c90-4198-bd0b-3fb4f003e984

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7df8ae0b-7c90-4198-bd0b-3fb4f003e984
  4th February 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.sthelens.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc1ec2be-5ab9-417c-9c71-5e24e4ce526c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fc1ec2be-5ab9-417c-9c71-5e24e4ce526c.json.