---
title: "Customer Digital Services Return to Creditors and Proof of Debt"
ocid: "ocds-b5fd17-fc25c9bd-e17c-4862-82bd-8ae163a5859e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc25c9bd-e17c-4862-82bd-8ae163a5859e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fc25c9bd-e17c-4862-82bd-8ae163a5859e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fc25c9bd-e17c-4862-82bd-8ae163a5859e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE INSOLVENCY SERVICE"
published: "2023-03-17"
---

# Customer Digital Services Return to Creditors and Proof of Debt

Buyer: THE INSOLVENCY SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-fc25c9bd-e17c-4862-82bd-8ae163a5859e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc25c9bd-e17c-4862-82bd-8ae163a5859e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fc25c9bd-e17c-4862-82bd-8ae163a5859e.json)

## Summary

The Insolvency Service has awarded a contract for the project titled "Customer Digital Services Return to Creditors and Proof of Debt". The procurement process was completed using a selective procurement method. The contract value is £862,818 GBP, with a contract period starting on 28th February 2023 and ending on 28th November 2023. The buying organisation, The Insolvency Service, based in England, initiated this tender, which falls under the services category.

This tender for designing and delivering a new customer-facing digital service provides opportunities for businesses, especially those offering IT services, consulting, software development, and internet support. Small and medium-sized enterprises (SMEs) are considered suitable for this procurement. Businesses interested in research and development services and related consultancy services may also find this tender attractive. NETCOMPANY UK LIMITED was awarded the contract and is the supplier for this project.

## Notice

To work with the Insolvency Service to design and deliver a new customer-facing digital service to allow creditors to send and receive information from the Agency, and to provide a period of Hypercare when service is transitioned into Public Beta.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/06300f66-fc81-4d30-a22d-89ee871bec33 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Mar 2023 |
| Submission deadline | 20 Dec 2022 |
| Future notice date | Not specified |
| Award date | 28 Feb 2023 |
| Contract period | 28 Feb 2023 - 28 Nov 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £862,818 |
| Lots value | Not specified |
| Awards value | £862,818 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE INSOLVENCY SERVICE |
| Locality | STRATFORD |
| Post town | South West London |
| Postcode | SW1P 2HT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCOMPANY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 73000000 - Research and development services and related consultancy services

## Release History

- 17 Mar 2023 at 14:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/06300f66-fc81-4d30-a22d-89ee871bec33

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/06300f66-fc81-4d30-a22d-89ee871bec33
  17th March 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8dda5011-6da0-4c2e-af8e-e3460a6a306c
  Redacted version of the signed contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc25c9bd-e17c-4862-82bd-8ae163a5859e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fc25c9bd-e17c-4862-82bd-8ae163a5859e.json.