---
title: "8X8 Call Centre Software"
ocid: "ocds-b5fd17-fc5a4d0b-3c50-4a57-bc77-ed5e1c98ea17"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc5a4d0b-3c50-4a57-bc77-ed5e1c98ea17"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fc5a4d0b-3c50-4a57-bc77-ed5e1c98ea17.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fc5a4d0b-3c50-4a57-bc77-ed5e1c98ea17.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "INTELLECTUAL PROPERTY OFFICE"
published: "2022-10-24"
---

# 8X8 Call Centre Software

Buyer: INTELLECTUAL PROPERTY OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-fc5a4d0b-3c50-4a57-bc77-ed5e1c98ea17

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc5a4d0b-3c50-4a57-bc77-ed5e1c98ea17)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fc5a4d0b-3c50-4a57-bc77-ed5e1c98ea17.json)

## Summary

The Intellectual Property Office has awarded a contract for 8X8 Call Centre Software valued at £29,609. The procurement method used was selective, involving a framework agreement. The contract period is from 16th May 2022 to 15th May 2023. The tender closed on 13th May 2022. The buying organisation was the Intellectual Property Office based in Newport, Wales, United Kingdom.

This tender for cloud-hosted call centre software and services from the Intellectual Property Office presents opportunities for businesses specialising in software package utilities. Small and medium-sized enterprises (SMEs) are identified as suitable suppliers. Businesses interested in providing services in the software category should consider this closed tender as a growth opportunity in the public procurement sector.

## Notice

Cloud hosted call centre software and services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bc456e24-0c0b-49bf-87d9-7d86a7e585ac |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Oct 2022 |
| Submission deadline | 13 May 2022 |
| Future notice date | Not specified |
| Award date | 12 May 2022 |
| Contract period | 15 May 2022 - 15 May 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £29,609 |
| Lots value | Not specified |
| Awards value | £29,609 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | INTELLECTUAL PROPERTY OFFICE |
| Locality | NEWPORT |
| Post town | Newport |
| Postcode | NP10 8QQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Tredegar Park and Marshfield |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 8X8 |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48700000 - Software package utilities

## Release History

- 24 Oct 2022 at 09:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bc456e24-0c0b-49bf-87d9-7d86a7e585ac

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bc456e24-0c0b-49bf-87d9-7d86a7e585ac
  24th October 2022 - Awarded contract notice on Contracts Finder
- https://atamis-2198.cloudforce.com/sfc/p/1r000001nvOb/a/8d000000YZfW/tf1UxB5l.Hn0qhJ6QpDqIipLIKLrpSCzmhJTIAZI0gQ
  PO-3008980_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc5a4d0b-3c50-4a57-bc77-ed5e1c98ea17. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fc5a4d0b-3c50-4a57-bc77-ed5e1c98ea17.json.