---
title: "IMS3 Contract for the Provision of Information Management Services"
ocid: "ocds-b5fd17-fc722021-88ff-49b3-8309-5045c9572ea7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc722021-88ff-49b3-8309-5045c9572ea7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fc722021-88ff-49b3-8309-5045c9572ea7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fc722021-88ff-49b3-8309-5045c9572ea7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC)"
published: "2023-03-29"
---

# IMS3 Contract for the Provision of Information Management Services

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC)  
Current stage: Award  
OCID: ocds-b5fd17-fc722021-88ff-49b3-8309-5045c9572ea7

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## Summary

The Department of Health and Social Care (DHSC) has awarded a contract for the provision of Information Management Services (IMS3 Contract) to ATOS IT Services UK Ltd. The contract, valued at £646,000 GBP, started on 16th January 2012 and will end on 31st October 2023. The procurement method was selective, involving a call-off from a framework agreement. The tender was based in London, United Kingdom, and falls under the IT services category.

This award presents a growth opportunity for businesses specializing in IT services, consulting, software development, and support. Companies that have experience in providing a wide range of IT services like service management, infrastructure support, hosting, and end-user support would be suited to compete. The procurement process reached the award stage on 19th December 2022, with a contract start date of 16th January 2012.

## Notice

Change Control Note (CCN 0075): The Department of Health and Social Care ("DHSC")(or the Department of Health as it was then known) intends to extend, for the purposes of supporting orderly transition and termination, its IMS3 contract with Atos IT Services UK Ltd entered into on 16 January 2012 (the "Contract"). DHSC entered into a the Contract following a further competition procedure under NHS Connecting for Health's Additional Supply Capability and Capacity Framework. The Contract is for the provision of bundled IT services to DHSC as customer and other NHS bodies. Services include service management; service integration; security; sustainability; infrastructure support and enhancements; hosting; connectivity; end user tools; enterprise content management; collaboration; video conferencing; remote flexible working; telephony; print services; user access management and access devices; end user support; training and education; procurement; project services; applications enhancements, maintenance and support; business change; business intelligence; design authority; service improvement and innovation. The Contract was originally let as a seven-year arrangement comprising a five-year initial term and two-year optional extension period. In June 2017, DHSC availed itself of the optional extension right and extended the contract for a period of 2 years. A further 2 year extension was negotiated taking the contract end date to 30 April 2022. The Department has undergone a procurement exercise to replace this service (with the new Contract known as IMS4) and as a contingency extended the IMS3 agreement by 9 months for the purposes of orderly transition and exit. The original value of the contract was PS76,000,000.00 GBP for the 5-year initial term and an additional PS30,300, 000.00 GBP for the first 2-year optional extension. The 2nd extension period of 2-years was an additional PS30,000,000.00 GBP. The 3rd extension of IMS3, and is for 9 months up to 31/01/2023, at a value of PS5,400,000 GBP. This notice relates to the 4th extension of IMS3, and is for 9 months up to 31/10/2023, at a value of PS646,000 GBP This modification notice is being published retrospectively, having been inadvertently not published previously, due to an IT systems error. We are publishing the notice now to correct that error. https://www.find-tender.service.gov.uk/Notice/009178-2023?

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d4630c37-1656-4829-978d-672ad2ccc2b8 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Mar 2023 |
| Submission deadline | 1 Jan 2012 |
| Future notice date | Not specified |
| Award date | 19 Dec 2022 |
| Contract period | 16 Jan 2012 - 31 Oct 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £142,346,000 |
| Lots value | Not specified |
| Awards value | £646,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ATOS IT SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 29 Mar 2023 at 14:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d4630c37-1656-4829-978d-672ad2ccc2b8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d4630c37-1656-4829-978d-672ad2ccc2b8
  29th March 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b934564c-c162-4d40-9316-db4b075f734b
  CCN0075 IMS3 Contract Term Extension to July 2023 FINAL signed CLEANojd (002) (002)_Redacted

## Notice URLs

- https://www.find-tender.service.gov.uk/Notice/009178-2023

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc722021-88ff-49b3-8309-5045c9572ea7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fc722021-88ff-49b3-8309-5045c9572ea7.json.