---
title: "Pivotal Support"
ocid: "ocds-b5fd17-fc74b7a3-1193-4765-b676-5ab42e5f9408"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc74b7a3-1193-4765-b676-5ab42e5f9408"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fc74b7a3-1193-4765-b676-5ab42e5f9408.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fc74b7a3-1193-4765-b676-5ab42e5f9408.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HEALTH AND SOCIAL CARE INFORMATION CENTRE"
published: "2017-11-30"
---

# Pivotal Support

Buyer: HEALTH AND SOCIAL CARE INFORMATION CENTRE  
Current stage: Award  
OCID: ocds-b5fd17-fc74b7a3-1193-4765-b676-5ab42e5f9408

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc74b7a3-1193-4765-b676-5ab42e5f9408)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fc74b7a3-1193-4765-b676-5ab42e5f9408.json)

## Summary

The procurement process titled "Pivotal Support" was conducted by the Health and Social Care Information Centre, based in Leeds, England. This tender, valued at £292,363.73, involved the renewal of software licensing and support services under the CPV classification of software support services. The procurement method utilised was selective, as a call-off from a framework agreement. The tender period ended on 28th July 2017, while the awarded contract commenced on 30th September 2017 and is set to conclude on 29th September 2020.

This tender presents a significant opportunity for businesses specialising in software support and supply services, particularly those capable of providing comprehensive licensing and ongoing support. Companies with a strong capability in software management and those experienced in governmental contracts would be well-suited to engage in future tenders of this nature, facilitating potential growth in a lucrative segment of the public sector.

## Notice

Renewal of software licensing and support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/79ff69d7-1cfb-4234-b8a0-51df6984f000 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Nov 2017 |
| Submission deadline | 28 Jul 2017 |
| Future notice date | Not specified |
| Award date | 27 Sep 2017 |
| Contract period | 29 Sep 2017 - 29 Sep 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £292,363 |
| Lots value | Not specified |
| Awards value | £292,363 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEALTH AND SOCIAL CARE INFORMATION CENTRE |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 6AE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services
- 72268000 - Software supply services

## Release History

- 30 Nov 2017 at 15:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/79ff69d7-1cfb-4234-b8a0-51df6984f000

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/79ff69d7-1cfb-4234-b8a0-51df6984f000
  30th November 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc74b7a3-1193-4765-b676-5ab42e5f9408. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fc74b7a3-1193-4765-b676-5ab42e5f9408.json.