---
title: "Incident Management, Logging & Reporting"
ocid: "ocds-b5fd17-fc7a5549-2428-4109-b523-8273db553ffc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc7a5549-2428-4109-b523-8273db553ffc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fc7a5549-2428-4109-b523-8273db553ffc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fc7a5549-2428-4109-b523-8273db553ffc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF SHEFFIELD"
published: "2024-07-15"
---

# Incident Management, Logging & Reporting

Buyer: UNIVERSITY OF SHEFFIELD  
Current stage: Award  
OCID: ocds-b5fd17-fc7a5549-2428-4109-b523-8273db553ffc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc7a5549-2428-4109-b523-8273db553ffc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fc7a5549-2428-4109-b523-8273db553ffc.json)

## Summary

The University of Sheffield has completed a selective procurement process for software and services related to incident management, logging, reporting, and communication. The contract, with a value of £54,965 GBP, was awarded on 16th April 2024. The tender period ended on 8th April 2024, and the contract period spans from 19th April 2024 to 18th April 2026. The procurement falls under the 'Internal office mail and messenger services' category and is located in Yorkshire and the Humber, United Kingdom.

This tender opportunity created by the University of Sheffield provides potential for business growth for firms well-suited to provide incident management and related software services. Businesses offering such solutions should target the internal office mail and messenger services sector. The procurement method involved was selective, specifically calling off from a framework agreement, with the contracting authority being the University of Sheffield. The successful supplier for this contract was Comunis Ltd trading as ISARR.

## Notice

University of Sheffield required Software and service to support the management, logging, reporting and communication for incident management

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/09792c6a-f726-4377-a1b1-fc0f7dc7801c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jul 2024 |
| Submission deadline | 8 Apr 2024 |
| Future notice date | Not specified |
| Award date | 15 Apr 2024 |
| Contract period | 18 Apr 2024 - 18 Apr 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £54,965 |
| Lots value | Not specified |
| Awards value | £54,965 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF SHEFFIELD |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S10 2TN |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | Broomhill and Sharrow Vale |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMUNIS LTD TRADING AS ISARR |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64122000 - Internal office mail and messenger services

## Release History

- 15 Jul 2024 at 13:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/09792c6a-f726-4377-a1b1-fc0f7dc7801c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/09792c6a-f726-4377-a1b1-fc0f7dc7801c
  15th July 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc7a5549-2428-4109-b523-8273db553ffc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fc7a5549-2428-4109-b523-8273db553ffc.json.