---
title: "The provision of IRIS development and support & maintenance (CRM)"
ocid: "ocds-b5fd17-fc830706-3dd4-4c37-8a29-1a50589bffef"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc830706-3dd4-4c37-8a29-1a50589bffef"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fc830706-3dd4-4c37-8a29-1a50589bffef.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fc830706-3dd4-4c37-8a29-1a50589bffef.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2017-02-24"
---

# The provision of IRIS development and support & maintenance (CRM)

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-fc830706-3dd4-4c37-8a29-1a50589bffef

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc830706-3dd4-4c37-8a29-1a50589bffef)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fc830706-3dd4-4c37-8a29-1a50589bffef.json)

## Summary

The procurement process for the provision of IRIS development and support & maintenance (CRM) was carried out by the Department for Education in England. This contract falls under the IT services category (CPV code 72000000) and has a total value of £311,952. The tender period concluded on 6th May 2016, with the contract formally awarded on 15th June 2016, and it remains active until 15th June 2017. Notably, suitable candidates for this tender may include small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs).

This procurement opportunity opens doors for businesses specialising in IT services, particularly those with expertise in software development and customer relationship management. Companies that can demonstrate experience in delivering similar projects, especially in a government context, will find this opportunity advantageous. With a focus on maintenance and ongoing support, businesses that offer robust customer service and technical solutions are encouraged to participate in similar future tenders.

## Notice

The provision of IRIS development and support & maintenance (CRM)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7d69738e-899f-4fc6-8882-df5add76dd97 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Feb 2017 |
| Submission deadline | 6 May 2016 |
| Future notice date | Not specified |
| Award date | 14 Jun 2016 |
| Contract period | 15 Jun 2016 - 15 Jun 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £311,952 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV1 3BH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | Sherbourne |
| Westminster constituency | Coventry North West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LOCKHEED MARTIN |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 24 Feb 2017 at 12:51 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7d69738e-899f-4fc6-8882-df5add76dd97
- 2 Feb 2017 at 13:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7d69738e-899f-4fc6-8882-df5add76dd97

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7d69738e-899f-4fc6-8882-df5add76dd97
  24th February 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fe4ae59b-32c0-4158-8397-9fe7dabc0ccf
  Contract
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/231c578f-d595-431d-8861-eef74b727349
  Purchase Order June 16
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/917de4bd-3701-461c-9223-331363178d3c
  Purchase Order November 16
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c3cbb9f3-d07b-4ed3-be85-a8a8688d0d66
  Variation

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc830706-3dd4-4c37-8a29-1a50589bffef. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fc830706-3dd4-4c37-8a29-1a50589bffef.json.