---
title: "GB-Glasgow: Virtual Waiting Room - Queue IT"
ocid: "ocds-b5fd17-fc9cb618-27a5-4472-952b-ddcb0286193f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc9cb618-27a5-4472-952b-ddcb0286193f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fc9cb618-27a5-4472-952b-ddcb0286193f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fc9cb618-27a5-4472-952b-ddcb0286193f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STUDENT LOANS COMPANY"
published: "2020-06-29"
---

# GB-Glasgow: Virtual Waiting Room - Queue IT

Buyer: STUDENT LOANS COMPANY  
Current stage: Award  
OCID: ocds-b5fd17-fc9cb618-27a5-4472-952b-ddcb0286193f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc9cb618-27a5-4472-952b-ddcb0286193f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fc9cb618-27a5-4472-952b-ddcb0286193f.json)

## Summary

The procurement process involves the Student Loans Company, based in Glasgow, UK, seeking services under the category of Information Technology Services, specifically for a project titled "Virtual Waiting Room - Queue IT." The procurement stage is now complete, with the contract having been awarded on 22nd May 2019. The contract period is set to run from 1st May 2020 to 31st March 2021, with a total contract value of £60,048.

This tender presents a significant opportunity for businesses in the IT services sector, particularly those that specialise in queue management and virtual waiting room solutions. Companies with expertise in developing or providing such services would find themselves in a strong position to compete, especially given the technical requirements involved. The successful bidder for this contract was Queue-it ApS, indicating a focus on innovative technology solutions that optimise user experience.

## Notice

Virtual Waiting - Queue IT

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ca766c38-5fc7-4d00-9284-f6024d6908fe |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jun 2020 |
| Submission deadline | 22 May 2019 |
| Future notice date | Not specified |
| Award date | 21 May 2019 |
| Contract period | 30 Apr 2020 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,048 |
| Lots value | Not specified |
| Awards value | £60,048 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOANS COMPANY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 7JD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | QUEUE-IT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 29 Jun 2020 at 09:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ca766c38-5fc7-4d00-9284-f6024d6908fe

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ca766c38-5fc7-4d00-9284-f6024d6908fe
  29th June 2020 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=504283032
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fc9cb618-27a5-4472-952b-ddcb0286193f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fc9cb618-27a5-4472-952b-ddcb0286193f.json.