--- title: "Difficult Conversations Delivery Programme" ocid: "ocds-b5fd17-fcd92842-7ecc-4d38-ac8e-3cd39d16410f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fcd92842-7ecc-4d38-ac8e-3cd39d16410f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fcd92842-7ecc-4d38-ac8e-3cd39d16410f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-fcd92842-7ecc-4d38-ac8e-3cd39d16410f.json" source: "Contracts Finder" current_stage: "Tender" buyer: "KENT COMMUNITY HEALTH NHS FOUNDATION TRUST" published: "2019-12-13" --- # Difficult Conversations Delivery Programme Buyer: KENT COMMUNITY HEALTH NHS FOUNDATION TRUST Current stage: Tender OCID: ocds-b5fd17-fcd92842-7ecc-4d38-ac8e-3cd39d16410f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fcd92842-7ecc-4d38-ac8e-3cd39d16410f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fcd92842-7ecc-4d38-ac8e-3cd39d16410f.json) ## Summary The procurement process involves the Kent Community Health NHS Foundation Trust, which is seeking training suppliers for its "Difficult Conversations Delivery Programme". This falls under the education and training services category and is located in the South East region of England. Currently in the tender stage, this opportunity has a closing date for expressions of interest set for 5 PM on 19th December 2019. The contract is valued at £150,000 and is intended to start from 1st April 2020 until 31st March 2023, with an open procurement method being employed. This tender presents a significant opportunity for businesses specialising in training and development, particularly those with proven methods for facilitating difficult conversations and behavioural change. Companies with a background in delivering interactive training solutions, emotional intelligence programmes, and staff development initiatives will find themselves well-positioned to compete for this contract. Engaging in this process can enhance market presence, given the focus on improving skills within healthcare staff. ## Notice Difficult Conversation Delivery Programme: via the Due North/Proactis portal, using Opportunity reference : DN453130. Please use the following link to register for an account. https://procontract.due-north.com/Login/Index?ReturnUrl=%2fLogin%2fLogoutConfirmation KCHFT are looking for Expressions of Interest from training suppliers to help them deliver training to their staff, and help those staff to deal with difficult conversations where the needs/wants, opinions or perceptions of the involved parties are diverse. These training interventions will be internally facilitated by our in house team, who have experience in delivering emotional intelligence content, (as we recognise that there may be a train the trainer element required), supported by a range of tools and resources to both support the learner, in the form of handouts or 'toolkits', and to enable our internal team to continue to support our workforce, which should include trainer guides. KCHFT would expect providers to be able to demonstrate that they offer a proven training intervention that creates behavioural change by providing participants with tools to engage with and resolve difficult conversations. The course should be interactive and provide opportunities to practice the taught skills to help consolidate the learning. We would like to see an integrated package which offers both the tools to have impactful conversation as well as the tools to hold individuals to account. Full specification of requirements will be provided to those expressing an interest in this opportunity. The EOI will close at 5pm Thursday 19th December 2019. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e1e20d4a-1963-41c1-8721-523af96f0eb9 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Dec 2019 | | Submission deadline | 19 Dec 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2020 - 31 Mar 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £150,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | KENT COMMUNITY HEALTH NHS FOUNDATION TRUST | | Locality | ASHFORD | | Post town | Tonbridge | | Postcode | TN25 4AZ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ4 Kent | | ITL 3 | TLJ45 Mid Kent | | Local authority | Ashford | | Electoral ward | Goat Lees | | Westminster constituency | Ashford | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 80 - Education and training services ### Codes - 80000000 - Education and training services ## Release History - 13 Dec 2019 at 09:55 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e1e20d4a-1963-41c1-8721-523af96f0eb9 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/e1e20d4a-1963-41c1-8721-523af96f0eb9 13th December 2019 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.kentcht.nhs.uk - https://procontract.due-north.com/Login/Index?ReturnUrl=%2fLogin%2fLogoutConfirmation ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fcd92842-7ecc-4d38-ac8e-3cd39d16410f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fcd92842-7ecc-4d38-ac8e-3cd39d16410f.json.