--- title: "Electronic Patient Food Ordering and Ward Catering 'top ups' system" ocid: "ocds-b5fd17-fcf16a4a-a3e2-4baa-9ad8-2d39c8fe1c72" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fcf16a4a-a3e2-4baa-9ad8-2d39c8fe1c72" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fcf16a4a-a3e2-4baa-9ad8-2d39c8fe1c72.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-fcf16a4a-a3e2-4baa-9ad8-2d39c8fe1c72.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS SOUTH WEST - ACUTES" published: "2017-04-07" --- # Electronic Patient Food Ordering and Ward Catering 'top ups' system Buyer: NHS SOUTH WEST - ACUTES Current stage: Tender OCID: ocds-b5fd17-fcf16a4a-a3e2-4baa-9ad8-2d39c8fe1c72 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fcf16a4a-a3e2-4baa-9ad8-2d39c8fe1c72) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fcf16a4a-a3e2-4baa-9ad8-2d39c8fe1c72.json) ## Summary The tender titled "Electronic Patient Food Ordering and Ward Catering 'top ups' system" is issued by NHS South West - Acutes, located in Bristol, England. This procurement is classified under the services category, specifically focusing on software packages and information systems, with a particular interest in industry-specific software. The tender is currently at the planning stage, and responses are due by 24 April 2017, marking a critical deadline for interested parties. The contract, once awarded, will span a period of five years, starting from 25 April 2017 and concluding on 1 April 2022. This opportunity presents significant potential for businesses specialising in software development, particularly those with expertise in healthcare systems and inventory management. Companies capable of providing a user-friendly electronic system that manages food orders, minimizes waste, and integrates with existing Wi-Fi infrastructure would be particularly well-positioned to compete for this contract. Small and medium-sized enterprises (SMEs) may find this tender to be an ideal fit, as the buyer is open to innovative solutions that promote efficiency within NHS operations. ## Notice We have a number of different methods of patient meal ordering at Trust. At the BRI the current process for ordering patient meals involves housekeepers taking meal orders (Mon to Fri and nurses on weekend) by writing down their orders on a form. The form is then faxed to Facilities Admin team who input the information and pass it onto the catering team who pick and pack it arrange for the meals to arrive at the right places. The electronic system for patient meal ordering and ward catering top-ups will assist in managing ward and catering stock, food wastage and reporting. The ordering by ward staff remains the same. The aim is to provide a consistent patient food ordering and Ward Catering 'top-ups' system across the Trust. The current process for ordering approximately 921 patient meals per day involves a housekeeper handing out the menus for the patient to complete, collecting them back in collating onto a summary sheet form. The form is then faxed to Facilities Admin team who input the information and pass it onto the catering team who pick and pack it arrange for the meals to arrive at the right places The Trust wishes to use an electronic system for patient meal ordering, managing stock, food wastage and reporting. Term of the contract is five years. Overview of requirements - The system must have the following features and meet the full detailed specification where applicable: The system should be able to: Wi-Fi: The system should be able to use the Wi-Fi Cloud system and be compatible with the Trust's Wi-Fi systems and Internet Explorer V11 software.Hand held devices: The system must be compatible with tablets such as Surface Pro or non windows based devices. The Trust's preference for non windows based tablets is Apple devices.Invoicing: The ability to itemise food items per ward and generate a cost breakdown per ward for invoicing. Waste: Automatically identify the 'best fit' for portions ordered per ward and support the reduction in waste. Manually input wastage info. 1.5. Ordering: Have a user friendly interface and a shorter timeline for patient meal ordering (same day). Ensure user only sees their own area/ward, only be able to order the maximum bed occupancy of the ward. Ward top ups (consumables) to be managed and ordered through the system to the agreed stock levels. Menus: Incorporates multiple menus (options), languages, photos, symbols against meal ie show allergens, portion size and can appoint a symbol to meaning relevant to us. Patients: Link orders with bed numbers, and the ability to add patients names. Reporting: Provide real time management report writing functions including RAG ratings, graphs and analysis including by cost, popular meals, food wastage, survey. Identify meals supplied to patients. Survey: Provide a customer survey with reporting. Sign off: Option to sign off choices (to avoid patients ordering inappropriate meals). ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/62a61fc3-d80f-4d18-8f84-14d47e317ca6 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Apr 2017 | | Submission deadline | 24 Apr 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 24 Apr 2017 - 1 Apr 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £100,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS SOUTH WEST - ACUTES | | Locality | BRISTOL | | Post town | Bristol | | Postcode | BS1 2NT | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK5 West of England | | ITL 3 | TLK51 Bristol, City of | | Local authority | Bristol, City of | | Electoral ward | Central | | Westminster constituency | Bristol Central | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems - 48100000 - Industry specific software package - 48463000 - Statistical software package - 48482000 - Business intelligence software package - 48627000 - Real-time operating system software package ## Release History - 7 Apr 2017 at 13:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/62a61fc3-d80f-4d18-8f84-14d47e317ca6 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/62a61fc3-d80f-4d18-8f84-14d47e317ca6 7th April 2017 - Opportunity notice on Contracts Finder - https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=19740&B=NHSSW Additional data - https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/45644 User / Company ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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