--- title: "TfL - Cable Car - Operate, Maintain and Business Development" ocid: "ocds-b5fd17-fcf4c5d7-5908-42c7-9fca-f9a1047d282f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fcf4c5d7-5908-42c7-9fca-f9a1047d282f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fcf4c5d7-5908-42c7-9fca-f9a1047d282f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-fcf4c5d7-5908-42c7-9fca-f9a1047d282f.json" source: "Contracts Finder" current_stage: "Planning" buyer: "TRANSPORT FOR LONDON" published: "2022-04-21" --- # TfL - Cable Car - Operate, Maintain and Business Development Buyer: TRANSPORT FOR LONDON Current stage: Planning OCID: ocds-b5fd17-fcf4c5d7-5908-42c7-9fca-f9a1047d282f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fcf4c5d7-5908-42c7-9fca-f9a1047d282f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fcf4c5d7-5908-42c7-9fca-f9a1047d282f.json) ## Summary The procurement process titled "TfL - Cable Car - Operate, Maintain and Business Development" is initiated by Transport for London (TfL), focusing on the operation and maintenance of the Emirates Air-Line Cable Car. This procurement falls under the transport equipment industry category and is currently in the planning stage. Key dates include the engagement end date, which is set for 13th May 2022. The contract aims to solicit proposals from suppliers for various operational and maintenance services, with delivery required in England, United Kingdom. This tender presents significant opportunities for businesses specialising in transport operations, maintenance, facilities management, and retail management. Companies that can offer innovative business development strategies that enhance customer experience and revenue growth will have a competitive advantage. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, as this project could facilitate their expansion and increased market presence in the transport and tourism sectors. ## Notice The London Cable Car (Emirates Air-Line) is a cableway system that opened in 2012 to support people travelling across the River Thames. There are two terminals: North Terminal which is situated at the Royal Docks in Newham and the South Terminal which is situated at Greenwich Peninsular in Greenwich. The Cable Car has 34 cabins (gondolas) that rotate around a continuous cable system. The journey is 1.1km long and reaches a height of 90m. There are six towers that elevate the Cable Car above the ground and across the river and TfL fully owns the business. The Cable Car is a very popular tourist attraction with over 1.3m customers each year and has helped develop the areas both sides of the river. The Cable Car has developed its business from being an alternative transport mode into a leisure-based attraction which has included delivering new experiences and events. The potential contract resulting from this opportunity will seek to replace the current arrangement for Operating and Maintaining the Cable Car. Further information can be found in the Market Sounding Questionnaire (MSQ) which seeks to understand the supply market view on the following service elements related to the Cable Car: A. Operating the Cable Car Manage the day-to-day operation of the Cable Car. This would include managing the customer experience through on-site staff and information in and around the terminals, the selling of tickets through the ticket office and online and providing on site security. B. Maintaining the Cable Car Manage the maintenance of the cableway only. This includes the mechanical and electrical elements of the Cable Car in accordance with cableway standards. As an example this would include the haul rope, gondolas and towers. C. Facilities Management of the Stations/Terminals: Manage the maintenance of the facilities in the terminals that is not deemed part of the cableway system. As an example this would include CCTV, lighting, air conditioning, lifts and the PA system. D. Management of Retail Manage the sale of Cable Car retail through a retail shop. This would include souvenirs, gifts, promotional items and food and drink. E. Business Development of Revenue Growth Lead on initiatives that build the business and increase revenue. This could include delivering wider cable car experiences, support in marketing and building new partnerships. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d3a4628f-a68a-44ae-a4c5-9f4208bc6bac | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 21 Apr 2022 | | Submission deadline | Not specified | | Future notice date | 13 May 2022 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TRANSPORT FOR LONDON | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 8NJ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI44 Lewisham and Southwark | | Local authority | Southwark | | Electoral ward | Borough & Bankside | | Westminster constituency | Bermondsey and Old Southwark | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 34 - Transport equipment and auxiliary products to transportation ### Codes - 34000000 - Transport equipment and auxiliary products to transportation ## Release History - 21 Apr 2022 at 14:12 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/d3a4628f-a68a-44ae-a4c5-9f4208bc6bac ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d3a4628f-a68a-44ae-a4c5-9f4208bc6bac 21st April 2022 - Early engagement notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=d776ae37-a1c0-ec11-8113-005056b64545 Advert ## Notice URLs - https://tfl.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fcf4c5d7-5908-42c7-9fca-f9a1047d282f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fcf4c5d7-5908-42c7-9fca-f9a1047d282f.json.