---
title: "Software Support Services"
ocid: "ocds-b5fd17-fd1aea13-2e5a-476d-ac80-a7aad51cc6f1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd1aea13-2e5a-476d-ac80-a7aad51cc6f1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fd1aea13-2e5a-476d-ac80-a7aad51cc6f1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fd1aea13-2e5a-476d-ac80-a7aad51cc6f1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR INTERNATIONAL TRADE"
published: "2021-10-08"
---

# Software Support Services

Buyer: DEPARTMENT FOR INTERNATIONAL TRADE  
Current stage: Award  
OCID: ocds-b5fd17-fd1aea13-2e5a-476d-ac80-a7aad51cc6f1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd1aea13-2e5a-476d-ac80-a7aad51cc6f1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fd1aea13-2e5a-476d-ac80-a7aad51cc6f1.json)

## Summary

The procurement process for Software Support Services is led by the Department for International Trade, focusing on the provision of services related to Mulesoft for the UK Export Finance Department. This contract, valued at £330,000, is categorised under IT services: consulting, software development, Internet and support. The procurement method employed is selective, involving a call-off from a framework agreement. The contract period commenced on 21st June 2021 and will conclude on 20th June 2023, with the tender period closing on 21st May 2021. The delivery location is in London, United Kingdom.

This tender represents a significant opportunity for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) seeking to expand their capabilities in IT service provision. Businesses specialising in software development, IT consultancy, and support services will find this contract particularly relevant. Engaging in this procurement process can lead to strategic partnerships and enhance market presence within the public sector, allowing firms to demonstrate their expertise in addressing complex software needs.

## Notice

The provision of Software Support Services (Mulesoft) for UK Export Finance Department to support a number of projects.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/881643e5-e49e-4941-ba96-d7a0728d693e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2021 |
| Submission deadline | 21 May 2021 |
| Future notice date | Not specified |
| Award date | 20 Jun 2021 |
| Contract period | 20 Jun 2021 - 20 Jun 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £330,000 |
| Lots value | Not specified |
| Awards value | £330,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR INTERNATIONAL TRADE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GLUE REPLY (A TRADING NAME OF REPLY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 Oct 2021 at 18:02 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/881643e5-e49e-4941-ba96-d7a0728d693e
- 20 Jul 2021 at 11:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/881643e5-e49e-4941-ba96-d7a0728d693e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/881643e5-e49e-4941-ba96-d7a0728d693e
  8th October 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fdc127d3-934e-41f9-9970-f5aa0f1a899a
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd1aea13-2e5a-476d-ac80-a7aad51cc6f1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fd1aea13-2e5a-476d-ac80-a7aad51cc6f1.json.