---
title: "Provision of Creative Agency Services at The Royal Hospital Chelsea"
ocid: "ocds-b5fd17-fd256ef9-a417-4580-82be-9a4954f4aca8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd256ef9-a417-4580-82be-9a4954f4aca8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fd256ef9-a417-4580-82be-9a4954f4aca8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fd256ef9-a417-4580-82be-9a4954f4aca8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROYAL HOSPITAL CHELSEA APPEAL LIMITED"
published: "2020-10-21"
---

# Provision of Creative Agency Services at The Royal Hospital Chelsea

Buyer: ROYAL HOSPITAL CHELSEA APPEAL LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-fd256ef9-a417-4580-82be-9a4954f4aca8

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## Summary

The Royal Hospital Chelsea Appeal Limited is seeking a creative agency to provide services related to design, video production, photography, and branding, as detailed in the tender titled "Provision of Creative Agency Services at The Royal Hospital Chelsea." This procurement, categorised under printed books, brochures, advertising, and marketing services, is based in London. The open procedure tender period closed on 13 February 2020, and the awarded contract, which is active, runs from 2 November 2020 to 1 November 2023, with a total value of £180,000.

This tender presents an opportunity for SMEs specialising in creative services, particularly those experienced in marketing, design, video production, and photography. Businesses that can demonstrate flexibility and the ability to produce high-quality marketing materials on tight deadlines will be well-suited to compete. The successful contractor will play a pivotal role in enhancing the Royal Hospital Chelsea's brand and public engagement through innovative design solutions and impactful storytelling.

## Notice

Requirement The agency will need to provide the following functions. NB due to the sporadic nature of the work this list is not exhaustive: 1. Design * With direction from the F&C team plan, design, amend and artwork the required marketing materials for print * Create infographics * Design ad hoc materials as required (e.g. stickers, banners, exhibition stands, badges, balloons etc.) * Create bespoke materials in-keeping with the RHC brand * Ensure the design is in-keeping with departmental outcomes and enhances calls to action * To be dynamic and creative within the boundaries set by the communications team 2. Video * To work with the communications team to plan, storyboard and create compelling narratives for short film projects * To produce high quality and emotive film for the RHC (usually on site) with a clear call to action * To edit and amend working closely with the communications team * To source additional materials (music and archive footage etc.) as required within the confines of copyright law * Ability to provide subtitles * To post produce films and export in a format that is compatible with RHC systems for use on different platforms 3. Photography * Mood board photography concepts in accordance with communication objectives * Plan and execute photo shoots under direction of the communications team * Postproduction /editing 4. Account management * Provide flexible support during office hours (and occasionally out of office hours) * Produce status reports * Invoicing/quotes * Produce running workload reports (with financial information) * Dedicated account manager for the team 5. Branding * To champion the brand and produce high quality materials in accordance with the brand guidelines. * To help to continue to build and promote the brand - with the goal of national and international recognition * To support with brand strategy as the identity develops * To support the shape and progress of the brand identity via innovative design and photography etc. * To enhance the RHC's reputation 6. Flexibility * To grow with the department and provide high quality collateral to very tight deadlines, with occasional out of office hours (Mon-Fri 9-5) support 7. Compatibility/innovation/creativity * To work closely with the Fundraising and Communications department on all projects, sharing ideas and creative concepts * To suggest new ideas/concepts to the F&C departments that may have a positive impact on audiences * To provide support with audience analysis using other (charity) case studies Overview of service Design Create a bi-annual magazine (52pp) Home Front with copy and images provided by the RHC Create an Impact Report with copy and images provided by the RHC Create brochures throughout the year depending on organisational need Video Deliver 1 film per year on different subject matter depending on organisational objectives (around 3 mins) Photography Conduct 6 photo shoots per year Portraits of Pe Additional information: Please make contact to demonstrate your interest and arrange a site visit for further information. You will find the invitation to tender document attached to this advert.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eda1335d-ff65-4678-940f-96214e0bedae |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Oct 2020 |
| Submission deadline | 13 Feb 2020 |
| Future notice date | Not specified |
| Award date | 19 Oct 2020 |
| Contract period | 2 Nov 2020 - 1 Nov 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £75,000 |
| Lots value | Not specified |
| Awards value | £180,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL HOSPITAL CHELSEA APPEAL LIMITED |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW3 4SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Kensington and Chelsea |
| Electoral ward | Royal Hospital |
| Westminster constituency | Chelsea and Fulham |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DAUGHTER STUDIO |

## CPV Codes

### Divisions

- 22 - Printed matter and related products
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 22100000 - Printed books, brochures and leaflets
- 79340000 - Advertising and marketing services
- 79930000 - Specialty design services
- 79961000 - Photographic services

## Release History

- 21 Oct 2020 at 08:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eda1335d-ff65-4678-940f-96214e0bedae
- 18 Feb 2020 at 16:57 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d84e8046-70df-47db-9502-afac2ade71a3
- 13 Feb 2020 at 11:08 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d84e8046-70df-47db-9502-afac2ade71a3
- 7 Feb 2020 at 09:28 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d84e8046-70df-47db-9502-afac2ade71a3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/eda1335d-ff65-4678-940f-96214e0bedae
  21st October 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/d84e8046-70df-47db-9502-afac2ade71a3
  18th February 2020 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/35c56565-9d46-452b-97e4-ee77587096b2
  Invitation to tender

## Notice URLs

- https://www.chelsea-pensioners.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd256ef9-a417-4580-82be-9a4954f4aca8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fd256ef9-a417-4580-82be-9a4954f4aca8.json.