--- title: "Mental Health and Vulnerability Support in Humberside" ocid: "ocds-b5fd17-fd5cf908-ba5c-47f5-9639-3eebd06401f1" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd5cf908-ba5c-47f5-9639-3eebd06401f1" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fd5cf908-ba5c-47f5-9639-3eebd06401f1.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-fd5cf908-ba5c-47f5-9639-3eebd06401f1.json" source: "Contracts Finder" current_stage: "Tender" buyer: "YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP)" published: "2019-08-17" --- # Mental Health and Vulnerability Support in Humberside Buyer: YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP) Current stage: Tender OCID: ocds-b5fd17-fd5cf908-ba5c-47f5-9639-3eebd06401f1 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd5cf908-ba5c-47f5-9639-3eebd06401f1) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fd5cf908-ba5c-47f5-9639-3eebd06401f1.json) ## Summary The Yorkshire and Humber Police Procurement (Y&HPP) is currently seeking bids for a contract titled "Mental Health and Vulnerability Support in Humberside". This tender is categorised under health and social work services and is set to take place in the Yorkshire and the Humber region of the United Kingdom. The procurement process is at the tender stage, with submissions due by 16th September 2019. The contract will commence on 25th November 2019 and will last until 24th November 2022. The procurement method is an open procedure, allowing all interested parties to participate. This contract presents significant opportunities for businesses, particularly those that specialise in mental health services, support services, and telecommunication solutions. Companies with experience in providing crisis support, particularly in sensitive environments such as police control rooms, will find this tender aligns well with their capabilities. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to apply, making it a valuable opportunity for businesses aiming to expand their footprint in public sector contracts focused on community welfare and mental health support. ## Notice This contract will provide a Mental Health and Vulnerability Support Telephone Service in the Humberside Force Control Room for 12 hours a day, seven days of the week, through Support Workers who are experienced in dealing with callers suffering a mental health crisis or require support due to a mental health vulnerability. Initial calls into the Force Control Room will be taken by Humberside Police staff who will refer where necessary to the Mental Health Support Worker. When dealing with calls the Support Worker will gather information on the nature of the issues, questioning appropriately to elicit information and will offer guidance and support to those in crisis. Working from the Force Control Room, Support Workers will manage calls from vulnerable people, their friends and relatives, other agencies and emergency services and provide advice and guidance to them and the police on how best to respond to their immediate needs. The contract is designed to ensure callers receive immediate support from experienced staff and are supported by the right agency at the earliest possible opportunity. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f8cf49cf-16b6-4d44-95d3-564035409512 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Aug 2019 | | Submission deadline | 16 Sep 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 25 Nov 2019 - 24 Nov 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP) | | Locality | HULL | | Post town | Hull | | Postcode | HU16 5SN | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire | | ITL 3 | TLE12 East Riding of Yorkshire | | Local authority | East Riding of Yorkshire | | Electoral ward | Cottingham North | | Westminster constituency | Kingston upon Hull North and Cottingham | | Delivery location | TLE Yorkshire and The Humber | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85100000 - Health services ## Release History - 17 Aug 2019 at 10:31 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f8cf49cf-16b6-4d44-95d3-564035409512 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/f8cf49cf-16b6-4d44-95d3-564035409512 17th August 2019 - Opportunity notice on Contracts Finder - https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=29548&B=BLUELIGHT Additional data - https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/36335 User / Company ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd5cf908-ba5c-47f5-9639-3eebd06401f1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fd5cf908-ba5c-47f5-9639-3eebd06401f1.json.