--- title: "Non-Emergency Patient Transport Services for NHS Shropshire CCG, NHS Telford and Wrekin CCG and Powys Teaching Health Board" ocid: "ocds-b5fd17-fd83a92a-0f06-492e-841a-dd00c0087340" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd83a92a-0f06-492e-841a-dd00c0087340" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fd83a92a-0f06-492e-841a-dd00c0087340.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-fd83a92a-0f06-492e-841a-dd00c0087340.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT" published: "2021-02-11" --- # Non-Emergency Patient Transport Services for NHS Shropshire CCG, NHS Telford and Wrekin CCG and Powys Teaching Health Board Buyer: NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT Current stage: Tender OCID: ocds-b5fd17-fd83a92a-0f06-492e-841a-dd00c0087340 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd83a92a-0f06-492e-841a-dd00c0087340) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fd83a92a-0f06-492e-841a-dd00c0087340.json) ## Summary The NHS Midlands and Lancashire Commissioning Support Unit is seeking expressions of interest for the provision of Non-Emergency Patient Transport Services for NHS Shropshire CCG, NHS Telford and Wrekin CCG, and Powys Teaching Health Board. This procurement, classified under patient-transport vehicles and associated health services, is currently in the Tender stage with a deadline for submissions set for 15 March 2021. The contract, valued at approximately £33,308,674, is intended to span five years, commencing from 1 October 2021 and potentially extending for an additional 24 months. The service will operate across the West Midlands and Wales, providing 24/7 transportation for eligible patients requiring assistance to attend healthcare appointments. This tender presents significant opportunities for transport service providers, especially small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) with expertise in patient transport logistics. Businesses capable of meeting specific needs, such as tailored vehicles and patient handling, will be well-placed to compete. Successful bidders will need to offer innovative solutions to manage bookings and conduct patient assessments, ensuring compliance with the NHS standards while delivering high-quality service across the healthcare system. ## Notice NHS Shropshire Clinical Commissioning Group, NHS Telford and Wrekin Clinical Commissioning Group and Powys Teaching Health Board jointly wish to invite prospective providers to express their interest for the provision of Non-Emergency Patient Transport Services (NEPTS) for eligible patients within the local healthcare population. A non-emergency transport service is provided for patients, both adults and children, who have a medical condition which prevents them from using other forms of transport to travel to and from healthcare appointments. It is not for people who require transport for financial or social reasons, or for those requiring an immediate or emergency response. The Non-Emergency Patient Transport Service will provide 24/7, 365 days per year transportation services to patients assessed as eligible for the service. The objectives of the service are to: - Provide transportation booking facilities e.g. telephone line, email, online system etc. which are compliant with the Accessible Information Standard. - Provide a dedicated local booking team(s) for patients of Shropshire, Telford and Wrekin and Powys. - Conduct patient eligibility assessments and manage demand on the service in line with commissioned activity levels. - Determine patient's mobility and moving and handling requirements to identify the type of vehicle and specialist equipment to be used for transportation/movement. - Determine patient's mental health needs for example determine the support a dementia patient would require. - Provide vehicles and transport suitable for our eligible patients according to the patient medical condition/mobility. - Provide patient transport management and liaison with the NHS providers to ensure integration and system flow. - Provide local patient travel advice and sign-posting for patients assessed as not eligible to access the transportation service. The CCG's are looking to appoint a service provider or consortium to deliver this service for a period of 5 years with an optional 24 months extension available. The successful provider will be required to sign the prevailing NHS Standard Contract for the service and accept all terms and conditions. Please note this contract will service the newly created/merged organisations (previously) NHS Shropshire CCG and NHS Telford & Wrekin CCG, which are due to create a new organisation from the 1st April 2021 and Powys Teaching Healthboard. Additional information: Midlands and Lancashire CSU are conducting this procurement exercise as a central purchasing body for another NHS body with whom the successful bidder(s) will enter into contracts for the supply of the services. The contract conditions will be set out in the Invitation to Tender. Further details will be made available via documentation and information released during the course of the tender process. This exercise will be conducted on the Midlands and Lancashire CSU portal at https://mlcsu.bravosolution.co.uk (i) Candidates should register on the portal at https://mlcsu.bravosolution.co.uk (registration and use of the website is free of charge). If your organisation has registered previously, you do not need to re-register; (ii) Once registered, candidates must submit your reply on the website and by email by the deadline stated. For technical support in submitting your expression of interest contact the Bravo Solution Help-desk on +448003684850 or E-mail: help@bravosolution.co.uk. This tender will be conducted in line with the Public Contract Regulations 2015. As the CCG is a relevant body for the purpose of the National Health Service (Procurement, Patient Choice and Competition) (No. 2) Regulations 2013 these Regulations also apply to this procurement. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7f67f429-4bf9-4976-966b-1ae93a72897a | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Feb 2021 | | Submission deadline | 15 Mar 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2021 - 30 Sep 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £33,308,674 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT | | Locality | TELFORD | | Post town | Telford | | Postcode | TF7 4BF | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG2 Shropshire and Staffordshire | | ITL 3 | TLG21 Telford and Wrekin | | Local authority | Telford and Wrekin | | Electoral ward | Madeley & Sutton Hill | | Westminster constituency | Telford | | Delivery location | TLG West Midlands (England), TLL Wales | ## CPV Codes ### Divisions - 34 - Transport equipment and auxiliary products to transportation - 60 - Transport services (excl. Waste transport) - 85 - Health and social work services ### Codes - 34114122 - Patient-transport vehicles - 60130000 - Special-purpose road passenger-transport services - 85100000 - Health services ## Release History - 11 Feb 2021 at 09:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7f67f429-4bf9-4976-966b-1ae93a72897a ## Documents - https://www.contractsfinder.service.gov.uk/Notice/7f67f429-4bf9-4976-966b-1ae93a72897a 11th February 2021 - Opportunity notice on Contracts Finder - https://mlcsu.bravosolution.co.uk/esop/toolkit/opportunity/opportunityDetail.do?opportunityId=50176&oppList=CURRENT Link to access tender ## Notice URLs - https://mlcsu.bravosolution.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd83a92a-0f06-492e-841a-dd00c0087340. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fd83a92a-0f06-492e-841a-dd00c0087340.json.