---
title: "SITS Student Record System Support and Maintenance"
ocid: "ocds-b5fd17-fd8421a9-8399-40e1-b78b-6557830c1363"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd8421a9-8399-40e1-b78b-6557830c1363"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fd8421a9-8399-40e1-b78b-6557830c1363.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fd8421a9-8399-40e1-b78b-6557830c1363.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Bath Spa University"
published: "2026-08-25"
---

# SITS Student Record System Support and Maintenance

Buyer: Bath Spa University  
Current stage: Award  
OCID: ocds-b5fd17-fd8421a9-8399-40e1-b78b-6557830c1363

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## Summary

Bath Spa University procured annual support, maintenance and subscription services for its SITS student record system. The requirement covers the recurring service charge for Tribal’s SITS student records platform and associated system management software support. It is classified under CPV 48781000 and falls within the goods category, although the practical requirement is an ongoing software support and maintenance service. Delivery is for Bath Spa University in the South West of England. The buyer is Bath Spa University, based at Newton Park, Newton St Loe, Bath. The requirement is relevant to software vendors, student information system providers and specialist education technology businesses able to support SITS or comparable higher education record-management platforms.

This procurement has been awarded and the tender is complete. Bath Spa University used a direct award route, described as “Other - Direct Award”, and selected Tribal Education Limited. The award was made on 1 August 2023 and is recorded as active. The awarded value is £304,198.08 including the stated currency of GBP. The contract runs from 1 August 2023 to 31 July 2024. The tender submission deadline was 30 July 2023 at 12:00. The procurement was identified as suitable for small and medium-sized enterprises and not reserved for voluntary, community or social enterprises. One supplier, Tribal Education Limited, received the award.

For a future requirement from Bath Spa University, credible suppliers would need demonstrable capability in supporting and maintaining student record systems used by higher education institutions. The selected supplier was Tribal Education Limited, a large education technology business, and its offer centred on annual SITS support and subscription services. Relevant competitors would therefore need practical expertise in SITS or a directly comparable student records platform, the capacity to provide dependable annual support, and the ability to maintain a live institutional system. Businesses that can combine specialist software knowledge with structured maintenance, subscription management and customer support for a university environment would be better placed to meet this buyer’s recurring requirement.

## Notice

Direct award to Tribal Education Limited for the provision of Tribal's annual support / annual subscription for SITS Annual service charge for SITS student record system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/657754d6-17a5-454b-ab3a-3bfbfa1e04a3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Aug 2026 |
| Submission deadline | 30 Jul 2023 |
| Future notice date | Not specified |
| Award date | 1 Aug 2023 |
| Contract period | 1 Aug 2023 - 31 Jul 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £304,198 |
| Lots value | Not specified |
| Awards value | £304,198 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Bath Spa University |
| Locality | BATH |
| Postcode area | Bath |
| Postcode | BA2 9BN |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | Bath and North East Somerset |
| Electoral ward | Saltford |
| Westminster constituency | North East Somerset and Hanham |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Tribal Education Limited |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48781000 - System management software package

## Release History

- 25 Aug 2026 at 16:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/657754d6-17a5-454b-ab3a-3bfbfa1e04a3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/657754d6-17a5-454b-ab3a-3bfbfa1e04a3
  25th August 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd8421a9-8399-40e1-b78b-6557830c1363. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fd8421a9-8399-40e1-b78b-6557830c1363.json.