---
title: "2020 - 0836 Reactive Repairs, Maintenance & Replacement of Whitegoods and Laundry - AWARD"
ocid: "ocds-b5fd17-fd84321e-3fdc-47dc-a3e8-02b69985f0be"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd84321e-3fdc-47dc-a3e8-02b69985f0be"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fd84321e-3fdc-47dc-a3e8-02b69985f0be.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fd84321e-3fdc-47dc-a3e8-02b69985f0be.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CITIZEN"
published: "2021-03-10"
---

# 2020 - 0836 Reactive Repairs, Maintenance & Replacement of Whitegoods and Laundry - AWARD

Buyer: CITIZEN  
Current stage: Award  
OCID: ocds-b5fd17-fd84321e-3fdc-47dc-a3e8-02b69985f0be

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fd84321e-3fdc-47dc-a3e8-02b69985f0be.json)

## Summary

This procurement process involves Citizen, located in Birmingham, UK, seeking to award a contract for Reactive Repairs, Maintenance and Replacement of Whitegoods and Laundry. The tender, which falls under the service industry category of repair and maintenance services, has a minimum contract value of £160,000 and a total value of £180,000. The procurement followed an open procedure with the tender period closing on 28 January 2021. The contract is set to commence on 1 April 2021 and conclude on 31 March 2024.

This tender presents significant opportunities for service-oriented businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in appliance repairs and maintenance. Companies adept in providing efficient repair services and supplying replacement goods would be well-positioned to compete effectively, ensuring that they meet the contractual requirements as outlined by Citizen.

## Notice

Citizen wishes to tender for the provision of Reactive Repair and Maintenance of Whitegoods and Laundry and supply, to ensure that we receive an excellent service, which represents value for money. The successful implementation will also include replacement goods where required. If you wish to express an interest in this project please ensure you are registered and logged into our Portal. The 'Express Interest' button will only appear on the Tender Management page if you are logged in. Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the Citizen E-Procurement portal. Failure to observe this requirement may result in your bid being eliminated. Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers. NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065. You must upload your bid by using the 'Attach Documents' button and your return must be submitted via 'Submit Return' on the Citizen E-Procurement portal before the deadline date provided in the project details. You will have the option to modify you bid up until the deadline.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/887c7523-fdda-45d9-b3b0-247b0fdf6a26 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Mar 2021 |
| Submission deadline | 28 Jan 2021 |
| Future notice date | Not specified |
| Award date | 25 Feb 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £180,000 |
| Lots value | Not specified |
| Awards value | £40,655 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITIZEN |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B37 7YN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG32 Solihull |
| Local authority | Solihull |
| Electoral ward | Bickenhill |
| Westminster constituency | Meriden and Solihull East |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | A E CHAPMAN & CO (OLD HILL; MULTIBRAND SERVICES |

## CPV Codes

### Divisions

- 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- 50 - Repair and maintenance services
- 51 - Installation services (except software)

### Codes

- 39221000 - Kitchen equipment
- 50000000 - Repair and maintenance services
- 51543400 - Installation services of laundry washing, dry-cleaning and drying machines

## Release History

- 10 Mar 2021 at 18:27 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/887c7523-fdda-45d9-b3b0-247b0fdf6a26
- 10 Mar 2021 at 18:26 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/887c7523-fdda-45d9-b3b0-247b0fdf6a26
- 10 Mar 2021 at 18:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/887c7523-fdda-45d9-b3b0-247b0fdf6a26

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/887c7523-fdda-45d9-b3b0-247b0fdf6a26
  10th March 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/citizen/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd84321e-3fdc-47dc-a3e8-02b69985f0be. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fd84321e-3fdc-47dc-a3e8-02b69985f0be.json.