---
title: "Oracle Managed Support Services"
ocid: "ocds-b5fd17-fd9982ad-1c5b-4539-b041-690943b28849"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd9982ad-1c5b-4539-b041-690943b28849"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fd9982ad-1c5b-4539-b041-690943b28849.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fd9982ad-1c5b-4539-b041-690943b28849.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "THE ROYAL BOROUGH OF KENSINGTON AND CHELSEA"
published: "2025-01-27"
---

# Oracle Managed Support Services

Buyer: THE ROYAL BOROUGH OF KENSINGTON AND CHELSEA  
Current stage: Tender  
OCID: ocds-b5fd17-fd9982ad-1c5b-4539-b041-690943b28849

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd9982ad-1c5b-4539-b041-690943b28849)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fd9982ad-1c5b-4539-b041-690943b28849.json)

## Summary

The Royal Borough of Kensington and Chelsea (RBKC) is seeking experienced contractors to provide Oracle Managed Support Services. The tender, classified under IT services (CPV 72000000), is open to bids and covers multiple locations, including the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom. Interested parties must submit their bids before the deadline on 3rd March 2025 at 12:00 PM. The contract is set to begin on 1st May 2025 and will run for an initial period of 24 months, with a possible extension up to 30th April 2028.

This tender offers a significant opportunity for businesses specialising in IT support, particularly those with expertise in Oracle Cloud services. The procurement process is conducted through an open procedure, allowing small and medium-sized enterprises (SMEs) to participate. By securing this contract, businesses can expand their service portfolio and enhance their market presence. Companies with a strong background in technical and functional support for cloud-based enterprise systems will find this tender particularly well-suited to their capabilities.

## Notice

The Royal Borough of Kensington and Chelsea (RBKC) is inviting tenderers from sufficiently experienced and qualified contractors for the provision of Oracle Managed Support services. The Council requires Level 3, technical and functional managed support service of Oracle Cloud. To ensure effective delivery of the Council's enabling services (HR, Finance, Procurement) within Oracle Cloud from May 2025. The contract is anticipated to commence on the 1 May 2025 for an initial term of 24 months, with the option to extend up to a further 12 months to 30 April 2028 at the RBKC's discretion.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3d9bcea1-37c5-4119-819f-bbec1d23e162 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jan 2025 |
| Submission deadline | 3 Mar 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Apr 2025 - 30 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £917,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ROYAL BOROUGH OF KENSINGTON AND CHELSEA |
| Locality | LONDON |
| Post town | West London |
| Postcode | W8 7NX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Kensington and Chelsea |
| Electoral ward | Campden |
| Westminster constituency | Kensington and Bayswater |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 Jan 2025 at 16:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3d9bcea1-37c5-4119-819f-bbec1d23e162

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3d9bcea1-37c5-4119-819f-bbec1d23e162
  27th January 2025 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting,-software-development,-Internet-and-support./DB5D258284
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fd9982ad-1c5b-4539-b041-690943b28849. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fd9982ad-1c5b-4539-b041-690943b28849.json.