---
title: "Customer Service Training"
ocid: "ocds-b5fd17-fdb48b79-439c-4ab1-90c0-ff61c8a07137"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fdb48b79-439c-4ab1-90c0-ff61c8a07137"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fdb48b79-439c-4ab1-90c0-ff61c8a07137.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fdb48b79-439c-4ab1-90c0-ff61c8a07137.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "THE TRUSTEES OF THE NATURAL HISTORY MUSEUM"
published: "2024-07-18"
---

# Customer Service Training

Buyer: THE TRUSTEES OF THE NATURAL HISTORY MUSEUM  
Current stage: Tender  
OCID: ocds-b5fd17-fdb48b79-439c-4ab1-90c0-ff61c8a07137

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fdb48b79-439c-4ab1-90c0-ff61c8a07137)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fdb48b79-439c-4ab1-90c0-ff61c8a07137.json)

## Summary

The buying organisation for this procurement opportunity is The Trustees of the Natural History Museum. The tender is for Customer Service Training within the services category, with a total value of £120,000. The location for service delivery is London, United Kingdom. The procurement method is an open procedure with a closing date for tender submissions on 30th August 2024, and the contract period is from 27th September 2024 to 26th September 2028.

This tender by The Trustees of the Natural History Museum presents an opportunity for businesses specialising in staff training services to compete. Small and medium-sized enterprises (SMEs) are especially encouraged to participate. The open procedure allows for competitive bidding, offering a chance for businesses to secure a contract for providing customer service training services over the specified contract period.

## Notice

Customer Service Training

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/acd0649a-20ea-4aaf-a61b-4798ca1692de |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jul 2024 |
| Submission deadline | 30 Aug 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 26 Sep 2024 - 26 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE TRUSTEES OF THE NATURAL HISTORY MUSEUM |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW7 5BD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Kensington and Chelsea |
| Electoral ward | Brompton & Hans Town |
| Westminster constituency | Kensington and Bayswater |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80511000 - Staff training services

## Release History

- 18 Jul 2024 at 22:25 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/acd0649a-20ea-4aaf-a61b-4798ca1692de

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/acd0649a-20ea-4aaf-a61b-4798ca1692de
  18th July 2024 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-UK-London:-Staff-training-services./84PCTT6C3P
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fdb48b79-439c-4ab1-90c0-ff61c8a07137. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fdb48b79-439c-4ab1-90c0-ff61c8a07137.json.