---
title: "Application, Development & Maintenance (ADM)"
ocid: "ocds-b5fd17-fdc7d2e6-4721-4c88-862c-f85d3fe89509"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fdc7d2e6-4721-4c88-862c-f85d3fe89509"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fdc7d2e6-4721-4c88-862c-f85d3fe89509.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fdc7d2e6-4721-4c88-862c-f85d3fe89509.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL HIGHWAYS"
published: "2024-05-14"
---

# Application, Development & Maintenance (ADM)

Buyer: NATIONAL HIGHWAYS  
Current stage: Award  
OCID: ocds-b5fd17-fdc7d2e6-4721-4c88-862c-f85d3fe89509

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## Summary

National Highways has awarded the contract for Application, Development & Maintenance (ADM) services under the Service Operations Modernisation Programme. The procurement method used was a selective process through a call-off from a framework agreement. The contract value is £43,490,000 in GBP, with a contract period starting on June 29, 2024, and ending on June 28, 2029. The tender period ended on November 1, 2023. The buying organization is National Highways, located in Birmingham, England. The industry category is Application service providers.

This awarded contract presents business growth opportunities for service providers specialising in application development and maintenance. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to compete due to the contract's nature and scope. Companies offering IT support services and software solutions can leverage their expertise to fulfil the requirements laid out by National Highways, contributing to the enhancement of their application estate and operational capabilities.

## Notice

Application, Development & Maintenance (ADM) Under the Service Operations Modernisation Programme (SOMP), National Highways is undergoing enhancements to improve Service Operations capability, modernise Services, reshape the Supplier landscape, and enhance the Operating Model of IT Service Operations. As part of this transition towards the target operating model, we are establishing a new central Applications Function. This function will have clearly defined processes and supporting contracts to assume the overarching responsibility for applications across National Highways. In parallel with the establishment of the central Applications Function, we are actively recruiting multiple technical resources. This approach aims to create a hybrid support model for application support, combining internal expertise with external resources as needed. To gain a comprehensive understanding of our application estate, we have conducted a thorough discovery exercise. The findings reveal a significant number of applications, approximately 1200 in total. However, currently only 8% of these applications are fully managed by the Applications Team. Based on projected future demands, it is evident that we need to support hundreds of applications through a centrally managed team. In summary, National Highways is proactively establishing a central Applications Function, recruiting technical resources, and conducting a comprehensive review of the application estate. Our goal is to enhance our support capabilities, improve the management of applications, and meet the evolving demands of the business. This contract has been awarded to take on the full operational management of our existing suite of applications initially, under a standard contract with a fixed price. As part of this arrangement, additional applications will be gradually onboarded into the supplier's support framework through a call-off agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dd9683f9-4c0f-4ec7-b80f-e0734e5b9413 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 May 2024 |
| Submission deadline | 1 Nov 2023 |
| Future notice date | Not specified |
| Award date | 2 Apr 2024 |
| Contract period | 28 Jun 2024 - 28 Jun 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £43,490,000 |
| Lots value | Not specified |
| Awards value | £43,490,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL HIGHWAYS |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1RN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VERSION 1 SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72416000 - Application service providers

## Release History

- 14 May 2024 at 16:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dd9683f9-4c0f-4ec7-b80f-e0734e5b9413

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dd9683f9-4c0f-4ec7-b80f-e0734e5b9413
  14th May 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fdc7d2e6-4721-4c88-862c-f85d3fe89509. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fdc7d2e6-4721-4c88-862c-f85d3fe89509.json.