--- title: "Healthwatch and Independent Complaints Advocacy Service (ICAS)" ocid: "ocds-b5fd17-fddf4fda-bbc1-45e3-913e-46865b9d052c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fddf4fda-bbc1-45e3-913e-46865b9d052c" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fddf4fda-bbc1-45e3-913e-46865b9d052c.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-fddf4fda-bbc1-45e3-913e-46865b9d052c.json" source: "Contracts Finder" current_stage: "Tender" buyer: "BARNSLEY METROPOLITAN BOROUGH COUNCIL" published: "2023-09-15" --- # Healthwatch and Independent Complaints Advocacy Service (ICAS) Buyer: BARNSLEY METROPOLITAN BOROUGH COUNCIL Current stage: Tender OCID: ocds-b5fd17-fddf4fda-bbc1-45e3-913e-46865b9d052c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fddf4fda-bbc1-45e3-913e-46865b9d052c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fddf4fda-bbc1-45e3-913e-46865b9d052c.json) ## Summary The Barnsley Metropolitan Borough Council is seeking to establish a contract for Healthwatch and Independent Complaints Advocacy Service (ICAS) within the local authority area. The procurement process is currently in the tender stage with a tender period ending on 29th September 2023. Interested parties can participate in a pre-market briefing session scheduled for 3rd October 2023. The contract period is set to start on 1st April 2024 and end on 2nd April 2024. The procurement falls under the 'Health and social work services' industry category and is tailored for businesses located in Yorkshire and the Humber. This tender by Barnsley Metropolitan Borough Council for Healthwatch and ICAS services presents growth opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations. Businesses involved in health and social care services provision are well-suited to compete for this contract. The Council aims to give citizens a stronger voice in influencing and challenging healthcare services, providing a platform for businesses to engage in improving local health and social care provision through this procurement opportunity. ## Notice Barnsley Metropolitan Borough Council (the Council) is looking to establish a contract for the provision of Healthwatch and ICAS within the local authority area The aim of Local Healthwatch is to give citizens and communities a stronger voice to influence and challenge how health and social care services are provided within their locality. Local Healthwatch are funded by and accountable to local authorities. The aim of ICAS is to support people to complain about the treatment or care that they or a friend or family member have received from an NHS or Social care service. The support is available at every stage of the complaints process. The Council is holding a pre-market briefing session on the 3rd October 2023, 13:00pm, interested parties are encouraged to register an interest to attend. To register please download and complete the market briefing document and submit via the messages area by the 29th September 2023. Please disregard the contract end date as we have not made a decision of the contract duration. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b91be5cb-830d-41b8-b2eb-58041584c7aa | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not applicable | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Sep 2023 | | Submission deadline | 29 Sep 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2024 - 2 Apr 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BARNSLEY METROPOLITAN BOROUGH COUNCIL | | Locality | BARNSLEY, SOUTH YORKSHIRE | | Post town | Sheffield | | Postcode | S70 2TA | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE3 South Yorkshire | | ITL 3 | TLE33 Barnsley | | Local authority | Barnsley | | Electoral ward | Central | | Westminster constituency | Barnsley North | | Delivery location | TLE Yorkshire and The Humber | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 15 Sep 2023 at 13:48 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b91be5cb-830d-41b8-b2eb-58041584c7aa ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b91be5cb-830d-41b8-b2eb-58041584c7aa 15th September 2023 - Opportunity notice on Contracts Finder - https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=72991&B=UK Additional data - https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103835 User / Company ## Notice URLs - https://www.barnsley.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fddf4fda-bbc1-45e3-913e-46865b9d052c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fddf4fda-bbc1-45e3-913e-46865b9d052c.json.