--- title: "Real Time Passenger Information Hardware and Software Solution" ocid: "ocds-b5fd17-fdf3f64b-ad10-4c90-9e6a-dcb263cc5b14" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fdf3f64b-ad10-4c90-9e6a-dcb263cc5b14" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fdf3f64b-ad10-4c90-9e6a-dcb263cc5b14.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-fdf3f64b-ad10-4c90-9e6a-dcb263cc5b14.json" source: "Contracts Finder" current_stage: "Planning" buyer: "LIVERPOOL CITY REGION COMBINED AUTHORITY/ MERSEYTRAVEL" published: "2024-10-08" --- # Real Time Passenger Information Hardware and Software Solution Buyer: LIVERPOOL CITY REGION COMBINED AUTHORITY/ MERSEYTRAVEL Current stage: Planning OCID: ocds-b5fd17-fdf3f64b-ad10-4c90-9e6a-dcb263cc5b14 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fdf3f64b-ad10-4c90-9e6a-dcb263cc5b14) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fdf3f64b-ad10-4c90-9e6a-dcb263cc5b14.json) ## Summary The Liverpool City Region Combined Authority, also known as Merseytravel, is in the planning stage of a tender titled "Real Time Passenger Information Hardware and Software Solution." This procurement seeks to improve customer experience in the transport sector by providing real-time information regarding bus locations, service disruptions, and accurate arrival times. The industry category is electrical machinery, apparatus, equipment, and consumables; lighting, alongside software package and information systems. This project, located in the Liverpool City Region, has a key early engagement milestone ending on 22nd October 2024. The contract is valued at £200,000 and is intended to commence in September 2025, with hardware installations extending up to 2028. This tender presents business growth opportunities for companies specialising in innovative on-street solutions, robust content management software, and electrical machinery that enhance public transport systems. It is particularly well-suited for SMEs with the capacity to offer both hardware and software solutions. Businesses involved in software development, digital displays, and transport information systems will find this procurement process beneficial. Interested parties can engage in market sessions to influence the specification document, ensuring alignment with procurement requirements. ## Notice In line with the Liverpool City Region's Vision for Bus we are committed to improving the customer experience by providing clearer, more attractive and useful transport information to our customers. Accessible and reliable information regarding the location of buses, disruptions to the service and accurate arrival times are essential in delivering what the customer expects from their bus journey. A real time passenger information (RTPI) solution which offers innovative on-street solutions to provide live departures to customers and is supported by a robust content management software which delivers reliable and accurate information are key to delivering an improved bus offer which enables the passenger to make more informed decisions and improves customer satisfaction. The RTPI offer in the Liverpool City Region is currently made up of digital screens at all staffed bus stations and 97 bus stops, and stop specific QR codes at 600 stops. This offer is delivered by a number of suppliers with separate contracts for hardware and software. A new project is planned to deliver RTPI using a single supplier for both hardware and software. Commencing September 2025, the software solution will replace our current contract, and hardware will be rolled out at stops along our Green Bus Routes in line with the construction scheduled for the programme. Hardware to replace the current screens at staffed bus stations will be rolled out over a period up to 2028. We are looking to hold market engagement sessions to inform the specification document to ensure clear requirements are defined when we progress to formal procurement. If you are interested in getting involved please get in touch via the Chest portal on the link below. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8636d1af-d99e-4d33-a26c-e74294a2c714 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Oct 2024 | | Submission deadline | Not specified | | Future notice date | 22 Oct 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £200,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LIVERPOOL CITY REGION COMBINED AUTHORITY/ MERSEYTRAVEL | | Locality | LIVERPOOL | | Post town | Liverpool | | Postcode | L3 1BP | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD7 Merseyside | | ITL 3 | TLD72 Liverpool | | Local authority | Liverpool | | Electoral ward | Waterfront South | | Westminster constituency | Liverpool Riverside | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 31 - Electrical machinery, apparatus, equipment and consumables; lighting - 48 - Software package and information systems ### Codes - 31000000 - Electrical machinery, apparatus, equipment and consumables; lighting - 48000000 - Software package and information systems ## Release History - 8 Oct 2024 at 12:32 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/8636d1af-d99e-4d33-a26c-e74294a2c714 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/8636d1af-d99e-4d33-a26c-e74294a2c714 8th October 2024 - Early engagement notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=b4bb21ef-7085-ef11-8130-005056b64545&p=e0cc5631-4690-e511-80fb-000c29c9ba21 Link to Advert on Chest portal ## Notice URLs - http://www.merseytravel.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fdf3f64b-ad10-4c90-9e6a-dcb263cc5b14. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fdf3f64b-ad10-4c90-9e6a-dcb263cc5b14.json.