---
title: "Provision of a Integrated Finance and CRM System Purchase/Upgrade of Existing Systems"
ocid: "ocds-b5fd17-fdf84431-7497-4514-85f0-877ab5c5a3e8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fdf84431-7497-4514-85f0-877ab5c5a3e8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fdf84431-7497-4514-85f0-877ab5c5a3e8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fdf84431-7497-4514-85f0-877ab5c5a3e8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CENTRE FOR PROCESS INNOVATION LIMITED"
published: "2020-06-10"
---

# Provision of a Integrated Finance and CRM System Purchase/Upgrade of Existing Systems

Buyer: CENTRE FOR PROCESS INNOVATION LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-fdf84431-7497-4514-85f0-877ab5c5a3e8

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## Summary

The Centre for Process Innovation Limited (CPI) has undertaken a procurement process for the "Provision of a Integrated Finance and CRM System Purchase/Upgrade of Existing Systems." This tender, classified under the software package and information systems category, is aimed at enhancing their current finance and CRM capabilities through either new system purchases or upgrades to existing systems. The procurement stage is currently in the Award phase, with the contract awarded on 18th May 2020. The total value of the contract is £600,000, and the contract period extends from 24th February 2020 to 23rd February 2024. The tender was published on 19th December 2019 and was subject to an open procurement method.

This procurement presents a significant opportunity for small to medium-sized enterprises (SMEs) specialising in software development and IT solutions, particularly those with expertise in integrated finance and CRM systems. Businesses that focus on seamless data integration and provide ongoing support and system upgrades may find themselves well-positioned to compete for this contract. Furthermore, with the inclusion of multiple lots in the tender, suppliers can choose to bid for either the entire package or specific elements, allowing for a range of companies to participate in the tendering process.

## Notice

Following an in-depth review of current capability and system performance, the current finance and CRM systems were highlighted as an area in need of investment. CPI believe that in order to improve the current capability, either new systems must be purchased or the current systems require upgrades. In order to ensure efficiencies and enable seamless data transfer between systems, CPI seek a fully integrated CRM and finance system, which is supported in its integrated state by the manufacturer and any third party support partner. This tender is split into 2 lots: Lot 1: Integrated CRM and finance system purchase; Lot 2: Sage partner for upgrades to existing systems and provision of ongoing day to day support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/896e61bf-adf6-4406-acd6-4bc6b72f8cdf |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jun 2020 |
| Submission deadline | 31 Jan 2020 |
| Future notice date | Not specified |
| Award date | 17 May 2020 |
| Contract period | 17 May 2020 - 17 May 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | Not specified |
| Awards value | £600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CENTRE FOR PROCESS INNOVATION LIMITED |
| Locality | REDCAR |
| Post town | Cleveland |
| Postcode | TS10 4RF |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Redcar and Cleveland |
| Electoral ward | Dormanstown |
| Westminster constituency | Redcar |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INNOV8 TECHNOLOGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 10 Jun 2020 at 08:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/896e61bf-adf6-4406-acd6-4bc6b72f8cdf
- 20 Jan 2020 at 16:12 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/dd88375d-cb83-4e81-b213-90f97de0c084
- 19 Dec 2019 at 10:51 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/dd88375d-cb83-4e81-b213-90f97de0c084

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/896e61bf-adf6-4406-acd6-4bc6b72f8cdf
  10th June 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/dd88375d-cb83-4e81-b213-90f97de0c084
  20th January 2020 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/20d0401e-6ad8-4ade-bf74-9829ca36176c
  Tender Pack
- http://TenderAdvert
  https://ne1procurementservices.com/
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/610367af-d47b-4dc7-a9c0-9744e2abebfe
  Tender Pack

## Notice URLs

- http://Tender
- https://ne1procurementservices.com/

## Provenance

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