---
title: "Your Bus Journey Survey"
ocid: "ocds-b5fd17-fe0e689b-af66-45a2-b4d1-bbe1efe78ad5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fe0e689b-af66-45a2-b4d1-bbe1efe78ad5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fe0e689b-af66-45a2-b4d1-bbe1efe78ad5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fe0e689b-af66-45a2-b4d1-bbe1efe78ad5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CORNWALL COUNCIL"
published: "2025-01-31"
---

# Your Bus Journey Survey

Buyer: CORNWALL COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-fe0e689b-af66-45a2-b4d1-bbe1efe78ad5

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## Summary

Cornwall Council has initiated a tender for the "Your Bus Journey Survey" under the industry category of Research Consultancy Services (CPV: 73210000). This annual survey, conducted by Transport Focus, aims to provide detailed analysis on passenger satisfaction in Cornwall, as well as national benchmarking data, which is crucial for monitoring and evaluating the Government-funded Bus Service Improvement Plan and Bus Fares Pilot. The procurement was awarded through an open procedure with a contract period starting on 1 February 2025 and ending on 31 March 2026. Key dates include the tender period ending on 30 January 2025 and the publication date on 31 January 2025. The total contract value is £26,000, and the procurement is suitable for SMEs and VCSEs. The survey will cover the years 2025, 2026, and 2027, with the contract's final survey effective until 31 March 2028.

This tender represents a significant opportunity for research consultancy businesses specialising in transport and public services to engage in long-term collaboration with Cornwall Council. It is particularly advantageous for SMEs and VCSEs looking to enhance their portfolio by working on government-funded projects. The project provides opportunities for consultants adept at data collection and analysis, offering a chance to contribute to impactful transport initiatives in the United Kingdom. Businesses with expertise in passenger satisfaction surveys and public transport evaluation will find this tender especially well-suited to their capabilities.

## Notice

Participation in Transport Focus' annual Your Bus Journey Survey that provides detailed analysis on passenger satisfaction in Cornwall and national benchmarking data. This analysis is used in monitoring and evaluation of the Bus Service Improvement Plan and Bus Fares Pilot - Government-funded schemes that we are required to report on. This survey is established annually and a single supplier exception is in place to allow the extension of this contract to covers years 2025, 2026 and 2027 survey - effective end date of final survey 31 March 2028

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7ed1324e-6f04-4c72-8907-4b52d027fca2 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jan 2025 |
| Submission deadline | 30 Jan 2025 |
| Future notice date | Not specified |
| Award date | 30 Jan 2025 |
| Contract period | 1 Feb 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £26,000 |
| Lots value | Not specified |
| Awards value | £26,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CORNWALL COUNCIL |
| Locality | TRURO |
| Post town | Truro |
| Postcode | TR1 3AY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK3 Cornwall and Isles of Scilly |
| ITL 3 | TLK30 Cornwall and Isles of Scilly |
| Local authority | Cornwall |
| Electoral ward | Truro Boscawen & Redannick |
| Westminster constituency | Truro and Falmouth |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRANSPORT FOCUS |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73210000 - Research consultancy services

## Release History

- 31 Jan 2025 at 11:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7ed1324e-6f04-4c72-8907-4b52d027fca2
- 31 Jan 2025 at 10:28 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6c4151c8-0b12-45dd-bf0b-0db62234deb0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7ed1324e-6f04-4c72-8907-4b52d027fca2
  31st January 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/6c4151c8-0b12-45dd-bf0b-0db62234deb0
  31st January 2025 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.cornwall.gov.uk

## Provenance

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