---
title: "ICT SW Licence & Support: Xpress"
ocid: "ocds-b5fd17-fe1e6423-4a06-4b5b-905f-dd90711f5596"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fe1e6423-4a06-4b5b-905f-dd90711f5596"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fe1e6423-4a06-4b5b-905f-dd90711f5596.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fe1e6423-4a06-4b5b-905f-dd90711f5596.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TORBAY COUNCIL"
published: "2024-12-18"
---

# ICT SW Licence & Support: Xpress

Buyer: TORBAY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-fe1e6423-4a06-4b5b-905f-dd90711f5596

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fe1e6423-4a06-4b5b-905f-dd90711f5596)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fe1e6423-4a06-4b5b-905f-dd90711f5596.json)

## Summary

Torbay Council has awarded a contract titled "ICT SW Licence & Support: Xpress" under the industry category of Software packages and information systems (CPV: 48000000). The procurement, which followed an open procedure, covers IT services including consulting, software development, Internet, and support (CPV: 72000000). The contract is valued at GBP 190,800 and entails a major upgrade to the electoral registration software Xpress, licensed perpetually with an automatically renewed support agreement. The contract period began on 1 April 2012 and will end on 31 March 2030, with services delivered within the South West region of the United Kingdom.

This tender presents opportunities for businesses in the IT services and software development sectors, especially those specialising in electoral software solutions. Companies well-suited to compete are likely to have expertise in software and support services, with the ability to handle long-term contracts. Additionally, the procurement being open to SMEs makes it an attractive opportunity for smaller enterprises with relevant capabilities to leverage their specialisations for potential business growth. High-level support and upgrade tasks involved can pave the way for establishing strong, lasting business relationships with public sector entities like Torbay Council.

## Notice

Xpress -Electoral Reg Major upgrade in 2006-07 - Perpetual licence with a support agreement automatically renewed annually; no paperwork required.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f53e3f7c-3b30-48c2-a8ed-3f6436a7724f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Dec 2024 |
| Submission deadline | 31 Mar 2012 |
| Future notice date | Not specified |
| Award date | 30 Mar 2012 |
| Contract period | 31 Mar 2012 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £190,800 |
| Lots value | Not specified |
| Awards value | £190,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORBAY COUNCIL |
| Locality | TORQUAY |
| Post town | Torquay |
| Postcode | TQ1 3DR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK42 Torbay |
| Local authority | Torbay |
| Electoral ward | Tormohun |
| Westminster constituency | Torbay |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA XPRESS - CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Dec 2024 at 16:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f53e3f7c-3b30-48c2-a8ed-3f6436a7724f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f53e3f7c-3b30-48c2-a8ed-3f6436a7724f
  18th December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fe1e6423-4a06-4b5b-905f-dd90711f5596. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fe1e6423-4a06-4b5b-905f-dd90711f5596.json.