--- title: "Payroll, Roster and Availability IT System for Hertfordshire Fire and Rescue Service" ocid: "ocds-b5fd17-fe32962a-6b28-4b0f-96f5-662a208f95d9" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fe32962a-6b28-4b0f-96f5-662a208f95d9" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fe32962a-6b28-4b0f-96f5-662a208f95d9.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-fe32962a-6b28-4b0f-96f5-662a208f95d9.json" source: "Contracts Finder" current_stage: "Award" buyer: "HERTFORDSHIRE COUNTY COUNCIL" published: "2024-01-30" --- # Payroll, Roster and Availability IT System for Hertfordshire Fire and Rescue Service Buyer: HERTFORDSHIRE COUNTY COUNCIL Current stage: Award OCID: ocds-b5fd17-fe32962a-6b28-4b0f-96f5-662a208f95d9 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fe32962a-6b28-4b0f-96f5-662a208f95d9) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fe32962a-6b28-4b0f-96f5-662a208f95d9.json) ## Summary The Hertfordshire County Council has awarded a contract for a Payroll, Roster, and Availability IT System for Hertfordshire Fire and Rescue Service to Gartan Technologies. This procurement falls under the IT services category, with a contract value of £387,066. The tender was conducted using a limited procurement method through a Negotiated procedure without prior publication. The award date was 24th August 2023, and the contract period runs from 24th September 2023 to 23rd September 2028. This contract presents an opportunity for businesses in the services sector, especially those experienced in IT consulting, software development, and support services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations may find this tender particularly suited for their capabilities. Suppliers need to consider the bespoke enhancements required by Hertfordshire Fire and Rescue Service and the integration with Motorola 3TC Guardian Command as key factors in competing for this tender. ## Notice This is an Award Notice for the Provision of a Payroll, Roster and Availability IT System for HFRS. This is a direct award because competition is absent for the technical reasons below. Hertfordshire Fire and Rescue Service (HFRS) has an integrated workforce management solution designed to manage it's time management needs. The application provides real-time insight into the availability of on-call fire services and optimises crewing for full-time fire stations, allowing HFRS to manage all staff in one system. The current provider, Gartan Technologies, and their products (Availability, Payroll, Roster) are fully integrated with HFRS systems. The application has been customised to HFRS requirements with over 20 bespoke enhancements which reflect the specific needs of HFRS. The HFRS systems are aligned with Motorola 3CR (3TC Guardian Command). Gartan is the only native OAM integration with Motorola 3CRS (3TC Guardian Command) at present. The Council has therefore awarded a contract to Gartan Technologies. This represents a best value approach to ensure the ongoing service delivery. If a new provider were to be appointed, the cost of replicating the bespoke enhancements and providing an ongoing service would far exceed the budget envelope. It is not clear whether a new system could be delivered within the timescales required and integrated to ensure there was no break in service of HFRS's critical activities to save lives. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fdc70867-95b9-45a4-b427-eb2454eef2ae | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Negotiated procedure without prior publication (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Jan 2024 | | Submission deadline | 24 Aug 2023 | | Future notice date | Not specified | | Award date | 23 Aug 2023 | | Contract period | 23 Sep 2023 - 23 Sep 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £387,066 | | Lots value | Not specified | | Awards value | £387,066 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HERTFORDSHIRE COUNTY COUNCIL | | Locality | HERTFORD | | Post town | Stevenage | | Postcode | SG13 8DQ | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH26 North and East Hertfordshire | | Local authority | East Hertfordshire | | Electoral ward | Hertford Castle | | Westminster constituency | Hertford and Stortford | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | GARTAN TECHNOLOGIES | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 30 Jan 2024 at 12:49 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fdc70867-95b9-45a4-b427-eb2454eef2ae - 16 Jan 2024 at 09:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fdc70867-95b9-45a4-b427-eb2454eef2ae ## Documents - https://www.contractsfinder.service.gov.uk/Notice/fdc70867-95b9-45a4-b427-eb2454eef2ae 30th January 2024 - Awarded contract notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fe32962a-6b28-4b0f-96f5-662a208f95d9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fe32962a-6b28-4b0f-96f5-662a208f95d9.json.