---
title: "Renewal of Kana IMS Allegations Support"
ocid: "ocds-b5fd17-fe4ac4ef-1dc4-41e7-8c03-9858a8da104c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fe4ac4ef-1dc4-41e7-8c03-9858a8da104c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fe4ac4ef-1dc4-41e7-8c03-9858a8da104c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fe4ac4ef-1dc4-41e7-8c03-9858a8da104c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2018-05-30"
---

# Renewal of Kana IMS Allegations Support

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-fe4ac4ef-1dc4-41e7-8c03-9858a8da104c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fe4ac4ef-1dc4-41e7-8c03-9858a8da104c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fe4ac4ef-1dc4-41e7-8c03-9858a8da104c.json)

## Summary

The procurement process involves the Crown Commercial Service, which seeks a supplier for the "Renewal of Kana IMS Allegations Support". This contract falls under the category of software support services and is applicable in the United Kingdom and across British Overseas Territories, including the Channel Islands and the Isle of Man. The procurement method is selective, conducted as a call-off from a framework agreement, with the tender period ending on 14 December 2017. The contract commenced on 30 May 2018 and will conclude on 21 December 2018. The total contract value is £50,296.

This opportunity can significantly benefit businesses specializing in software support services, particularly small and medium-sized enterprises (SMEs) that possess the capability to respond to specific software maintenance needs. Companies that are agile and possess experience with similar contracts will be well positioned to compete effectively. Given the geographic scope, businesses with the capacity to service clients across the UK and abroad will find this tender particularly advantageous for growth and expanding their portfolio.

## Notice

Kana Allegations Renewal

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/028ea427-5dab-4834-9c4e-dab79ce06418 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 May 2018 |
| Submission deadline | 14 Dec 2017 |
| Future notice date | Not specified |
| Award date | 3 Apr 2018 |
| Contract period | 29 May 2018 - 21 Dec 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,296 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPECIALIST COMPUTER CENTRES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 30 May 2018 at 09:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/028ea427-5dab-4834-9c4e-dab79ce06418

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/028ea427-5dab-4834-9c4e-dab79ce06418
  30th May 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f2eff449-ed0f-474e-a8b6-efbad1fa79ad
  Order Form
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/dfd9258a-a645-4953-b953-cf4c369861b9
  Award Letter

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fe4ac4ef-1dc4-41e7-8c03-9858a8da104c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fe4ac4ef-1dc4-41e7-8c03-9858a8da104c.json.